The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, River North, Chicago, IL 60611, United States

Rating:

⭐⭐⭐⭐

Guest reviews: 8.8

HOTEL OVERVIEW

Nestled in the heart of Chicago’s vibrant River North neighborhood, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago stands as a testament to the city’s rich cultural heritage and unparalleled sophistication. This 4-star hotel, rated 8.8 out of 10, offers an unrivaled experience for discerning travelers seeking a luxurious and elevated stay in the Windy City.

Housed in a stunning art deco-inspired building dating back to 1929, The Gwen exudes a timeless elegance that seamlessly blends with the dynamic energy of its surroundings. The hotel’s prime location on 521 North Rush Street places guests just steps away from the renowned Michigan Avenue, a mecca for world-class shopping, dining, and entertainment.

As you step through the grand entrance, you are immediately enveloped in an atmosphere of refined opulence. The meticulously designed lobby, adorned with intricate architectural details and curated works of art, sets the tone for the exceptional experience that awaits. The Gwen’s dedication to preserving the building’s original charm is evident in the harmonious integration of modern amenities and classic design elements.

The hotel’s guest rooms and suites are the epitome of luxury and comfort. Ranging from stylishly appointed standard rooms to breathtaking suites with panoramic views of the city skyline, each accommodation is a harmonious blend of timeless elegance and contemporary sophistication. Plush bedding, high-end furnishings, and state-of-the-art technology ensure that every guest’s stay is both relaxing and invigorating.

Elevating the guest experience even further, The Gwen offers an array of exceptional amenities and services. The hotel’s signature restaurant, Safehouse, is a culinary destination that celebrates the flavors of the Midwest with a modern twist. Helmed by acclaimed chefs, the restaurant’s menu features locally sourced ingredients and innovative dishes that delight the senses.

Guests seeking rejuvenation can indulge in the hotel’s luxurious spa, where expert therapists offer a curated selection of treatments designed to soothe the body and mind. The Gwen’s fitness center, equipped with the latest cardiovascular and strength-training equipment, caters to the wellness needs of the most discerning travelers.

Beyond the hotel’s internal offerings, The Gwen serves as the perfect base for exploring the vibrant city of Chicago. With the city’s iconic landmarks, world-class museums, and bustling streets just a short distance away, guests can easily immerse themselves in the rich cultural tapestry that defines this dynamic metropolis.

Throughout the guest’s stay, the hotel’s dedicated concierge team stands ready to assist with curating unique experiences, making reservations, and providing insider recommendations to ensure that every moment is tailored to individual preferences. Whether it’s arranging a private tour of the city’s architectural marvels, securing tickets to a renowned performance, or coordinating a luxurious dining experience, The Gwen’s concierge service is unparalleled in its dedication to creating unforgettable memories.

Blending timeless elegance, modern sophistication, and impeccable service, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago sets a new standard for luxury hospitality in the heart of the Windy City. With its unbeatable location, exceptional amenities, and unwavering commitment to guest satisfaction, this hotel is the perfect choice for discerning travelers seeking an unparalleled experience in Chicago.

HOTEL HIGHLIGHTS

The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoThe Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Reviews

Staff: 9.1

Comfort: 9.3

Location: 9.5

Facilities: 9.0

Cleanliness: 9.4

Value for money: 8.2

Kathleen from United States
8.8/10
it’s a beautiful hotel with a beautiful lobby and lobby bar. we really enjoyed sitting in the relaxed atmosphere of the lobby to have a cocktail and relax!
Kallie from United States
9/10
staff were attentive and friendly
Shani from United States
9/10
Location was great! Drinks were good, staff was very friendly and our room was clean and comfortable!
Autumn from United States
8.8/10
I only stayed for one night, so I did not utilize a lot of the extra services. However, the hotel and the room itself were absolutely beautiful. Everything was sparkling clean and staff was friendly throughout.
Hay from United States
8.8/10
It was a beautiful place! Great food! Polite staff.
Kathryn from United States
9/10
Right on magnificent mile and close to lots of shopping/museums, close the L for everything else! The hotel was nice and our room was great—spacious and the bathroom had a large soaking tub. Fitness facilities were great and the breakfast (if you get the included breakfast with your stay) was definitely worth it!
Barbara from United States
9/10
Clean, spacious room. Quiet on the 17th floor.
Salomon from United States
8.8/10
Everything
Annetta from Switzerland
9/10
Excellent hotel, fantastic location just off Michigan Avenue, easy access to the city and all the sights
Jennifer from Qatar
8/10
The location is amazing!

ROOMS

  • Guest Room, 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Guest room, 2 Queen with 1 large double bed for 2 adults, 1 child
  • Deluxe, Guest room, 2 Queen, City view with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe, Guest room, 2 Queen, City view with 1 extra-large double bed for 2 adults, 1 child
  • Guest room, 1 King, City view with 1 extra-large double bed for 2 adults, 1 child
  • Junior Suite, 1 King with 1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
  • Terrace, Junior Suite, 1 King, Harbor view, Balcony with 1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
  • Suite, 1 King, Sofa bed, Gulf front with 1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
  • Suite, 1 King, Sofa bed with 1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
  • Terrace, Suite, 1 King, Sofa bed, City view with 1 extra-large double bed for 2 adults, 1 child
  • Gwen Luxury, Suite, 1 King, Sofa bed, Michigan Ave view with 1 extra-large double bed for 2 adults, 1 child
  • Grand Deluxe, Guest room, 1 King, Michigan Ave view with 1 extra-large double bed for 2 adults, 1 child
The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoThe Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock

General:

  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Pants press
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Accessibility:

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities:

  • Clothes rack

Languages spoken:

  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese

Cleaning services:

  • Daily housekeeping

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology:

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • Pay-per-view channels

Reception services:

  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
The Gwen, a Luxury Collection Hotel, Michigan Avenue ChicagoThe Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 11:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

521 North Rush Street, River North, Chicago, IL 60611, United States

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