— New York · United States

Arlo Midtown

First Impressions Walking into Arlo Midtown feels like stepping into one of those sleek boutique hotels you see in movies — you know, the kind where the lobby actually makes you want to hang out instead of just rushing to your room. The

8.6 Excellent 10 reviews
351 West 38th Street, Hell's Kitchen, New York, NY 10018, United States
Guest rating 8.6 /10
Room types 12
Check-in · out 15:00 · 11:00

— The hotel

Arlo Midtown

First Impressions

Walking into Arlo Midtown feels like stepping into one of those sleek boutique hotels you see in movies — you know, the kind where the lobby actually makes you want to hang out instead of just rushing to your room. The design is modern without being cold, and there’s this energy that immediately tells you you’re in the heart of Manhattan. I mean, you can practically feel the city’s pulse from the moment you step through the doors.

Location That Actually Matters

Here’s the thing about Hell’s Kitchen — it’s gotten this incredible transformation over the past decade, and this four-star hotel sits right in the sweet spot of it all. You’re literally a few blocks from Times Square (close enough to walk, far enough to sleep), and honestly, the theater district is your backyard. What I love is that you can grab amazing food at any hour — there’s this whole mix of hole-in-the-wall spots and trendy places that locals actually go to. The subway access is solid too, which matters when you’re trying to get around New York without spending a fortune on cabs.

The Room Experience

Look, the rooms aren’t huge — this is Manhattan, after all — but they’re smartly designed in a way that makes every square foot count. The windows are floor-to-ceiling, so you get these great city views that remind you exactly where you are. What surprised me was how quiet it actually gets at night, considering you’re in one of the busiest neighborhoods in the city. The beds are comfortable, and there’s enough space to spread out your stuff without feeling cramped.

Pet-Friendly Perks

If you’re traveling with your furry friend, Arlo Midtown actually gets it right. They welcome pets without making you feel like you’re asking for a huge favor, and the staff genuinely seems to enjoy having four-legged guests around. The Hell’s Kitchen area is surprisingly dog-friendly too — there are several small parks within walking distance, and the neighborhood has that community feel where you’ll see plenty of other pet owners out and about. The hotel provides pet amenities that show they’ve thought this through, not just slapped a “pet-friendly” label on things.

Why Guests Love It

What keeps people coming back is this combination of location, style, and service that feels authentic rather than manufactured. The restaurant downstairs serves food that’s actually good (not just hotel good), and there’s a rooftop space where you can decompress after a day of city exploration. The staff knows the neighborhood well enough to give you real recommendations, not just the tourist traps. Couples especially seem to love it here — probably because it strikes that balance between being in the middle of everything while still feeling like your own little retreat from the Manhattan madness.

Families seeking hotels that allow pets appreciate roomy balconies, nearby vet clinics, and concierges who stock treat jars.

— What guests say

Guest reviews

Staff 9.0
Comfort 8.9
Location 9.1
Free WiFi 8.9
Facilities 8.8
Cleanliness 9.0
Value for money 8.1

— The rooms

At Arlo Midtown

  • Superior King Room

    1 extra-large double bed 2 adults, 1 child

  • King Urban

    1 extra-large double bed 2 adults, 1 child

  • King City

    1 extra-large double bed 2 adults, 1 child

  • Accessible King

    1 extra-large double bed 2 adults, 1 child

  • Two Double

    2 double beds 4 adults, 3 children

  • Accessible Two Double

    2 double beds 4 adults, 3 children

  • King Terrace

    1 extra-large double bed 2 adults, 1 child

  • Accessible King Terrace

    1 extra-large double bed 2 adults, 1 child

  • Two Double Terrace

    2 double beds 4 adults, 3 children

  • King Suite

    1 extra-large double bed 2 adults, 1 child

  • Arlo Suite

    1 extra-large double bed 2 adults, 1 child

  • King City Terrace

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

General

  • Minimarket on site
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Parking

  • Valet parking

Outdoors

  • Outdoor furniture
  • Terrace

Wellness

  • Fitness
  • Fitness centre

Activities

  • Bicycle rental
  • Happy hour

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Telephone

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

— Before you go

House rules at Arlo Midtown

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 8 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Arlo Midtown location

351 West 38th Street, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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