— New York · United States
Candlewood Suites NYC -Times Square, an IHG Hotel
First Impressions Walking into Candlewood Suites NYC -Times Square, an IHG Hotel feels like finding a quiet refuge in the middle of Manhattan’s chaos. This three-star extended-stay property sits right on West 39th Street in
— The hotel
Candlewood Suites NYC -Times Square, an IHG Hotel
First Impressions
Walking into Candlewood Suites NYC -Times Square, an IHG Hotel feels like finding a quiet refuge in the middle of Manhattan’s chaos. This three-star extended-stay property sits right on West 39th Street in Hell’s Kitchen, and honestly, the location couldn’t be better if you’re looking to stay somewhere that’s close to everything but not completely overwhelmed by tourist crowds. The lobby has that clean, no-nonsense vibe you’d expect from an IHG property — nothing fancy, but everything works exactly as it should.
The Suite Life
What really sets this place apart is that every room is actually a suite with a full kitchen. I mean, we’re talking about a real kitchen here — full-size fridge, stovetop, microwave, dishwasher, the works. For pet owners especially, this is huge because you can store your dog’s food properly and even cook up some plain chicken if your furry friend has a sensitive stomach. The living area gives both you and your pet space to spread out, which is pretty rare in New York hotels. The beds are comfortable enough, and there’s a decent work area if you need to catch up on emails.
Pet-Friendly Perks
Here’s what I love about staying here with pets — the staff actually seems to understand that traveling with animals requires a bit more flexibility. They’re welcoming without making a big fuss, and the suites give your pet room to settle in properly. The Hell’s Kitchen location means you’re just a few blocks from some great dog runs, including the one at DeWitt Clinton Park. Plus, having that kitchen means you don’t have to worry about finding pet-friendly restaurants for every meal — you can just grab groceries and cook when it’s easier.
Location Reality Check
The location score of 9.4 isn’t just marketing fluff — it’s actually earned. You’re about a 5-minute walk to Times Square if that’s your thing, but far enough away that you won’t be dealing with the worst of the crowds right outside your door. Hell’s Kitchen has become this great neighborhood with actual good restaurant options (not just tourist traps), and the subway access is solid. The fact that they have private parking available is almost unheard of in this part of Manhattan, though you’ll pay for it — but sometimes that peace of mind is worth it, especially when traveling with pets and all their gear.
Why Guests Love It
Look, this isn’t going to be the most Instagram-worthy hotel you’ve ever stayed in, but it delivers on what matters. The suites give you actual living space, the kitchen saves you money and hassle, and the location puts you right in the middle of everything without the Times Square insanity. For pet owners, it’s one of those rare places where you can actually relax and not feel like you’re constantly managing around your hotel limitations. The 7.6 rating feels about right — it’s a solid, dependable choice that does exactly what it promises without any surprises.
To book pet allowed hotels near hiking trails, guests plan ahead for forest paths and dog-friendly shuttle routes.
— What guests say
Guest reviews
Birgit
The room was great. I like that it's like a small apartment. They only clean once a week, but that's just fine by me. You can always ask them if you need new towels or sheets. The staff were super helpful and friendly
Maria
The staff was super kind, and rhw communication via text was super useful and quick for every question.
Kyle
It was close to Times Square and many other attractions if you don’t mind waking. Close to subway entrances and some really nice bars restaurants.
Ornella
nice bedrooms
Hemma
Nice overall
Tony
Self catered suite apartment. Kitchette with hob, microwave oven, fridge freezer, dishwasher, bathroom with small shower bath very comfy super king bed, tv, air con, view of top of Empire State Building (we paid extra for room with a view). Hotel located close to Times Square, Broadway musicals, Bryant Park, Edge, hi line walk, Intrepid museum and...
Erick
The Hotel is well priced for being centrally located near Time Square. Made it very easy to get around the city.
Margrate
The position is amazing, great deal.
Atheer
This place is perfect in everything, the staff are friendly and very cooperative, the room is beautiful and comfortable
Kelly
The location was excellent. It's a 5 to 10 minute walk to Times Square. It's just a few minutes from a subway station. Also, there are restaurants and groceries stores conveniently located nearby.
— The rooms
At Candlewood Suites NYC -Times Square, an IHG Hotel
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Studio Suite
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Queen Studio
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Queen Studio - Disability Access
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Queen Studio City View
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One-Bedroom Queen Suite
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Queen Suite with Roll-In Shower - Disability Access
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Studio Queen Suite - High Floor
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Studio Queen Suite - City View
— What you'll find
Amenities
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
General
- Minimarket on site
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Laptop safe
- Carpeted
- Lift
- Fan
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
Kitchen
- Coffee machine
- Toaster
- Stovetop
- Tumble dryer
- Kitchenware
- Electric kettle
- Kitchen
- Dishwasher
- Microwave
- Refrigerator
- Kitchenette
Parking
- Valet parking
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
- Shower
Wellness
- Fitness centre
Living Area
- Seating Area
- Desk
Food & Drink
- Tea/Coffee maker
Room Amenities
- Socket near the bed
- Clothes rack
Languages spoken
- English
- Spanish
Cleaning services
- Ironing service
- Dry cleaning
- Laundry
Safety & security
- Safety deposit box
Media & Technology
- Flat-screen TV
- Cable channels
- Video
- DVD player
- Radio
- Telephone
- TV
Reception services
- Concierge service
- ATM/cash machine on site
- Express check-in/check-out
- 24-hour front desk
Business facilities
- Fax/photocopying
- Business centre
Entertainment and family services
- Board games/puzzles
— Before you go
House rules at Candlewood Suites NYC -Times Square, an IHG Hotel
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 6 rooms, different policies and additional supplements may apply.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
No age restriction
- There is no age requirement for check-in
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is