— New York · United States

Candlewood Suites NYC -Times Square, an IHG Hotel

First Impressions Walking into Candlewood Suites NYC -Times Square, an IHG Hotel feels like finding a quiet refuge in the middle of Manhattan’s chaos. This three-star extended-stay property sits right on West 39th Street in

7.6 Very good 10 reviews
339 West 39th Street, Hell's Kitchen, New York, NY 10018, United States
Guest rating 7.6 /10
Room types 8
Check-in · out 15:00 · 12:00

— The hotel

Candlewood Suites NYC -Times Square, an IHG Hotel

First Impressions

Walking into Candlewood Suites NYC -Times Square, an IHG Hotel feels like finding a quiet refuge in the middle of Manhattan’s chaos. This three-star extended-stay property sits right on West 39th Street in Hell’s Kitchen, and honestly, the location couldn’t be better if you’re looking to stay somewhere that’s close to everything but not completely overwhelmed by tourist crowds. The lobby has that clean, no-nonsense vibe you’d expect from an IHG property — nothing fancy, but everything works exactly as it should.

The Suite Life

What really sets this place apart is that every room is actually a suite with a full kitchen. I mean, we’re talking about a real kitchen here — full-size fridge, stovetop, microwave, dishwasher, the works. For pet owners especially, this is huge because you can store your dog’s food properly and even cook up some plain chicken if your furry friend has a sensitive stomach. The living area gives both you and your pet space to spread out, which is pretty rare in New York hotels. The beds are comfortable enough, and there’s a decent work area if you need to catch up on emails.

Pet-Friendly Perks

Here’s what I love about staying here with pets — the staff actually seems to understand that traveling with animals requires a bit more flexibility. They’re welcoming without making a big fuss, and the suites give your pet room to settle in properly. The Hell’s Kitchen location means you’re just a few blocks from some great dog runs, including the one at DeWitt Clinton Park. Plus, having that kitchen means you don’t have to worry about finding pet-friendly restaurants for every meal — you can just grab groceries and cook when it’s easier.

Location Reality Check

The location score of 9.4 isn’t just marketing fluff — it’s actually earned. You’re about a 5-minute walk to Times Square if that’s your thing, but far enough away that you won’t be dealing with the worst of the crowds right outside your door. Hell’s Kitchen has become this great neighborhood with actual good restaurant options (not just tourist traps), and the subway access is solid. The fact that they have private parking available is almost unheard of in this part of Manhattan, though you’ll pay for it — but sometimes that peace of mind is worth it, especially when traveling with pets and all their gear.

Why Guests Love It

Look, this isn’t going to be the most Instagram-worthy hotel you’ve ever stayed in, but it delivers on what matters. The suites give you actual living space, the kitchen saves you money and hassle, and the location puts you right in the middle of everything without the Times Square insanity. For pet owners, it’s one of those rare places where you can actually relax and not feel like you’re constantly managing around your hotel limitations. The 7.6 rating feels about right — it’s a solid, dependable choice that does exactly what it promises without any surprises.

To book pet allowed hotels near hiking trails, guests plan ahead for forest paths and dog-friendly shuttle routes.

— What guests say

Guest reviews

Staff 8.1
Comfort 7.9
Location 8.9
Free WiFi 7.8
Facilities 7.5
Cleanliness 7.6
Value for money 7.4

— The rooms

At Candlewood Suites NYC -Times Square, an IHG Hotel

  • Studio Suite

    1 large double bed 2 adults, 1 child

  • Queen Studio

    1 large double bed 2 adults, 1 child

  • Queen Studio - Disability Access

    1 large double bed 2 adults, 1 child

  • Queen Studio City View

    1 large double bed 2 adults, 1 child

  • One-Bedroom Queen Suite

    1 large double bed and 1 sofa bed 4 adults, 3 children

  • Queen Suite with Roll-In Shower - Disability Access

    1 large double bed and 1 sofa bed 4 adults, 3 children

  • Studio Queen Suite - High Floor

    1 large double bed 2 adults, 1 child

  • Studio Queen Suite - City View

    1 large double bed 2 adults, 1 child

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

General

  • Minimarket on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Fan
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen

  • Coffee machine
  • Toaster
  • Stovetop
  • Tumble dryer
  • Kitchenware
  • Electric kettle
  • Kitchen
  • Dishwasher
  • Microwave
  • Refrigerator
  • Kitchenette

Parking

  • Valet parking

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Wellness

  • Fitness centre

Living Area

  • Seating Area
  • Desk

Food & Drink

  • Tea/Coffee maker

Room Amenities

  • Socket near the bed
  • Clothes rack

Languages spoken

  • English
  • Spanish

Cleaning services

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Video
  • DVD player
  • Radio
  • Telephone
  • TV

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre

Entertainment and family services

  • Board games/puzzles

— Before you go

House rules at Candlewood Suites NYC -Times Square, an IHG Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

No age restriction

  • There is no age requirement for check-in

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Candlewood Suites NYC -Times Square, an IHG Hotel location

339 West 39th Street, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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