— New York · United States

Doubletree By Hilton New York Times Square West

First Impressions Walking into Doubletree By Hilton New York Times Square West, you’re immediately struck by how they’ve managed to create this calm, welcoming space right in the heart of Manhattan’s chaos. The lobby feels

7.0 Very good 10 reviews
350 West 40th Street, Hell's Kitchen, New York, NY 10018, United States
Guest rating 7.0 /10
Room types 10
Check-in · out 15:00 · 12:00

— The hotel

Doubletree By Hilton New York Times Square West

First Impressions

Walking into Doubletree By Hilton New York Times Square West, you’re immediately struck by how they’ve managed to create this calm, welcoming space right in the heart of Manhattan’s chaos. The lobby feels refreshingly spacious for a four-star hotel in this part of town — and yes, they still do the warm chocolate chip cookie thing at check-in, which honestly never gets old. The staff here actually seems to know what they’re doing, which isn’t always a given in Times Square area hotels.

Location & Neighborhood

You’re planted right in Hell’s Kitchen on West 40th Street, and I mean this in the best possible way — you get all the energy of New York without being directly in the tourist madness of Times Square itself. It’s maybe a five-minute walk to the bright lights and Broadway shows, but you can actually sleep at night. The neighborhood has some fantastic restaurants (Joe Allen is just around the corner), and you’re close enough to walk to Penn Station or Port Authority if you need to catch trains or buses.

The Room Experience

The room I stayed in was what you’d expect from a solid Hilton property — clean, comfortable, and thoughtfully designed for the space constraints of Manhattan. The beds are genuinely comfortable, and they’ve done a good job with soundproofing considering you’re in one of the loudest cities on earth. The bathrooms are compact but functional, with decent water pressure (which you can’t take for granted in older NYC buildings). What I appreciated most was the attention to details like USB ports and good lighting for actually getting work done.

Amenities & Services

There’s a fitness center that’s better equipped than most hotel gyms I’ve encountered — not huge, but it has what you need if you want to maintain your routine. The restaurant on-site serves decent American fare, though honestly, with Hell’s kitchen right outside your door, you’d be missing out not to explore the neighborhood dining scene. They do offer room service until late, which comes in handy after long days of sightseeing or business meetings. The business center and meeting spaces are well-maintained, and the WiFi actually works reliably throughout the building.

Why Guests Love It

What really sets this place apart is how it strikes that sweet spot between being close to everything while still feeling like a proper retreat from the city’s intensity. Couples seem to particularly appreciate this balance — you can easily walk to shows, shopping, and restaurants, but you’re not dealing with the constant noise and crowds right outside your window. The pet-friendly policy is genuinely welcoming too, not just tolerated, which makes a difference if you’re traveling with your four-legged companion. It’s the kind of place where you feel like you’re staying in New York rather than just crashing somewhere between tourist activities.

— What guests say

Guest reviews

Staff 7.7
Comfort 7.6
Location 8.6
Facilities 7.0
Cleanliness 7.5
Value for money 7.1

— The rooms

At Doubletree By Hilton New York Times Square West

  • Standard Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Two Double Beds Premium City View

    2 double beds 4 adults, 3 children

  • Double Room with City View

    2 double beds 4 adults, 3 children

  • Standard King Room

    1 extra-large double bed 2 adults, 1 child

  • King Room with Roll-in Shower

    1 extra-large double bed 2 adults, 1 child

  • One King Bed Hearing Accessible

    1 extra-large double bed 2 adults, 1 child

  • King Room with City View- Hearing Access

    1 extra-large double bed 2 adults, 1 child

  • Premium King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • King Bed with City View

    1 extra-large double bed 2 adults, 1 child

  • King Room - Downtown View

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

General

  • Pet bowls
  • Minimarket on site
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking

  • Valet parking
  • Parking garage
  • Accessible parking

Outdoors

  • Outdoor furniture
  • Terrace

Wellness

  • Fitness
  • Fitness centre

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
  • Bike tours
  • Walking tours
  • Evening entertainment
  • Nightclub/D J

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility

  • Visual aids: Braille
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Chinese

Cleaning services

  • Daily housekeeping
  • Dry cleaning
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Telephone

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

— Before you go

House rules at Doubletree By Hilton New York Times Square West

Pets

  • Pets are allowed on request. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Doubletree By Hilton New York Times Square West location

350 West 40th Street, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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