— New York · United States

Four Points by Sheraton Midtown – Times Square

First Impressions Walking into Four Points by Sheraton Midtown – Times Square, you immediately get that “this is actually doable” feeling — you know, when a four-star hotel manages to feel both polished and approachable without

8.1 Excellent 10 reviews
326 West 40th Street, Hell's Kitchen, New York, NY 10018, United States
Guest rating 8.1 /10
Room types 5
Check-in · out 15:00 · 12:00

— The hotel

Four Points by Sheraton Midtown – Times Square

First Impressions

Walking into Four Points by Sheraton Midtown – Times Square, you immediately get that “this is actually doable” feeling — you know, when a four-star hotel manages to feel both polished and approachable without trying too hard. The lobby has that crisp Sheraton vibe, but honestly, what struck me most was how the staff seemed genuinely happy to see guests with pets. I mean, in New York that’s not always a given, even at places that claim to be pet-friendly.

Location That Actually Works

Here’s the thing about Hell’s Kitchen — it’s become this perfect sweet spot where you’re close enough to Times Square chaos but far enough away to actually sleep at night. The hotel sits on West 40th Street, and I’ve got to say, it’s one of those addresses that just works. You can walk to Broadway shows without the tourist crush right outside your door, plus there are some genuinely good local spots nearby that most visitors never discover. The subway access is solid too, which matters when you’re hauling pet supplies around the city.

The Room Experience

The room itself delivered on what I’d call “comfortable efficiency” — everything you need without unnecessary frills. Those beds really are as comfortable as people say, and after walking around Manhattan all day with a dog, that matters more than you’d think. The windows actually open (rare for midtown hotels), and there’s enough floor space for pet bowls and a travel bed without feeling cramped. The bathroom’s compact but well-designed, and honestly, the water pressure was better than I expected for a building this age.

Pet-Friendly Reality Check

What I appreciated most was how naturally the pet policy works here — no awkward conversations or surprise fees that some hotels spring on you. The staff clearly deals with four-legged guests regularly, and there’s nearby green space that’s actually accessible without a major expedition. Riverside Park isn’t too far if you need a proper dog run, but for quick walks, the neighborhood streets work fine. The housekeeping team was also cool about working around pet schedules, which shows they actually understand how this stuff works in practice.

Why Guests Love It

The breakfast setup deserves a mention — they’ve got this buffet situation that covers pretty much every dietary need you can think of, including grab-and-go options that are perfect when you need to get your pet outside for morning business. But really, what makes this place work is how it balances that Sheraton reliability with the reality of staying in Manhattan with pets. You’re not paying upscale prices for amenities you won’t use, but you’re also not sacrificing comfort or location. It’s that rare New York hotel where both you and your pet can actually relax, and in this city, that’s worth quite a bit.

— What guests say

Guest reviews

Staff 8.8
Comfort 8.4
Location 9.0
Free WiFi 8.4
Facilities 8.0
Cleanliness 8.5
Value for money 7.8

— The rooms

At Four Points by Sheraton Midtown – Times Square

  • Deluxe King Room

    1 extra-large double bed 2 adults, 1 child

  • Deluxe Double Room

    2 double beds 4 adults, 3 children

  • King Suite

    1 extra-large double bed and 1 sofa bed 4 adults, 3 children

  • Double Room

    2 double beds 4 adults, 3 children

  • King Room

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

General

  • Carbon monoxide detector
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Carpeted
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Parking

  • Valet parking
  • Accessible parking

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Wellness

  • Fitness centre

Living Area

  • Desk

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible

Room Amenities

  • Socket near the bed

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Chinese

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services

  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre

— Before you go

House rules at Four Points by Sheraton Midtown – Times Square

Pets

  • Pets are allowed on request. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Four Points by Sheraton Midtown – Times Square location

326 West 40th Street, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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