— New York · United States

Hampton Inn Madison Square Garden

First Impressions Walking into Hampton Inn Madison Square Garden, you immediately get that “this is exactly where I need to be” feeling. The lobby has this clean, modern vibe without being stuffy, and honestly, the staff

7.5 Very good 10 reviews
116 West 31st Street, Chelsea, New York, NY 10001, United States
Guest rating 7.5 /10
Room types 6
Check-in · out 15:00 · 12:00
Connectivity Free Wi-Fi

— The hotel

Hampton Inn Madison Square Garden

First Impressions

Walking into Hampton Inn Madison Square Garden, you immediately get that “this is exactly where I need to be” feeling. The lobby has this clean, modern vibe without being stuffy, and honestly, the staff actually seems happy to see you — which isn’t always a given in New York. What struck me right away was how quiet it felt inside, despite being right in the thick of everything on West 31st Street. You know what? That’s probably because they’ve figured out how to soundproof properly, which becomes crucial when you’re trying to sleep in Manhattan.

Location That Actually Makes Sense

This three-star hotel sits in Chelsea, and I mean, the location is pretty much perfect if you want to be close to everything without paying Midtown prices. Madison Square Garden is literally a few blocks away — I walked there in about five minutes for a concert. Penn Station is right there too, which makes getting to and from the airports way less stressful. The area has this nice mix of locals and tourists, so you’ll find decent coffee shops and places to grab a quick bite that aren’t total tourist traps. Couples seem to really love staying here, and I can see why — there’s something romantic about being able to walk to so many iconic spots without dealing with crazy subway transfers.

The Room Experience

My room was on the eighth floor, and honestly, it was exactly what I hoped for — clean, comfortable, and surprisingly spacious for New York standards. The bed was genuinely comfortable (and I’m picky about mattresses), which explains why this place gets such high marks for sleep quality. The bathroom was modern and well-lit, with good water pressure — small details that matter when you’re exploring the city all day. There’s a decent-sized desk if you need to get some work done, and the WiFi actually works properly throughout the space.

Morning Fuel

Breakfast here is more extensive than I expected — they do this continental and American buffet setup that actually has variety. You can grab something quick if you’re rushing off to catch a Broadway show matinee, or sit down for a proper meal with eggs and bacon. The breakfast-to-go option is clutch if you’re planning an early morning in Central Park or want to eat while walking to the High Line. The coffee is decent hotel coffee, nothing fancy, but it’ll definitely wake you up. I appreciated that they keep it running until a reasonable hour, so you’re not scrambling to get downstairs by 9 AM.

Why Guests Love It

What makes this place work is that it delivers on the basics really well without trying to be something it’s not. The location score of 9.3 isn’t just marketing fluff — you really can walk to most places you want to see, and when you can’t, transportation is right there. Parking is available if you’re driving (though honestly, I wouldn’t recommend bringing a car to this part of Manhattan), and the whole operation just runs smoothly. It’s the kind of place where you check in, drop your bags, and head out to explore without worrying about whether your room will be ready or if the front desk will lose your reservation.

Pet allowed hotels blend cozy lobbies, fenced garden spaces, and staff who remember your dog’s name by checkout.

— What guests say

Guest reviews

Staff 8.2
Comfort 7.7
Location 9.1
Free WiFi 8.3
Facilities 7.4
Cleanliness 7.6
Value for money 7.3

— The rooms

At Hampton Inn Madison Square Garden

  • Double Room with Two Double Beds - Non-Smoking

    2 double beds 4 adults, 3 children

  • King Room - Non-Smoking

    1 extra-large double bed 2 adults, 1 child

  • King Room with Roll-In Shower - Mobility Access/Non-Smoking

    1 extra-large double bed 2 adults, 1 child

  • King Room with Roll-In Shower - Mobility and Hearing Access/Non-Smoking

    1 extra-large double bed 2 adults, 1 child

  • Premium Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Premium King Room - Non-Smoking

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

Bedroom

  • Alarm clock

General

  • Pet bowls
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Packed lunches
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom

  • Hairdryer

Outdoors

  • Outdoor furniture
  • Terrace

Wellness

  • Fitness
  • Public Bath
  • Fitness centre

Food & Drink

  • Coffee house on site
  • Kid-friendly buffet
  • Kid meals
  • Snack bar
  • Restaurant
  • Tea/Coffee maker

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Cleaning services

  • Ironing service
  • Dry cleaning

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre

Great for your stay

  • Parking
  • 3 restaurants
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Flat-screen TV
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking

Entertainment and family services

  • Board games/puzzles

— Before you go

House rules at Hampton Inn Madison Square Garden

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Hampton Inn Madison Square Garden location

116 West 31st Street, Chelsea, New York, NY 10001, United States

— A quieter way to book

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