— New York · United States
HGU New York
First Impressions Walking into HGU New York on East 32nd Street, you immediately get that this four-star boutique hotel knows what it’s doing. The lobby has this modern, understated vibe that feels refreshingly different from the
— The hotel
HGU New York
First Impressions
Walking into HGU New York on East 32nd Street, you immediately get that this four-star boutique hotel knows what it’s doing. The lobby has this modern, understated vibe that feels refreshingly different from the typical Midtown chain hotels. What struck me right away was how the staff seemed genuinely happy to see guests — and yes, that includes your four-legged travel companions. They’re completely pet-friendly here, which honestly makes such a difference when you’re traveling with your dog. The attention to detail in every corner of the property sets the tone for an exceptional stay.
Prime Midtown Location
The location is honestly fantastic — you’re right in the heart of New York but on a quieter side street that doesn’t feel completely overwhelming. Empire State Building? It’s literally a few blocks away. Madison Square Garden, Macy’s Herald Square, all those classic NYC spots are within easy walking distance. I mean, couples rate this location 9.3 out of 10, and after staying here, I totally get why. There’s something perfect about being able to step out and immediately feel like you’re in the real New York, not some touristy bubble. The neighborhood offers an ideal balance of accessibility and tranquility.
The Room Experience
The room itself surprised me — in the best way possible. You know how Midtown hotel rooms can feel cramped and generic? This wasn’t that at all. The beds here are seriously comfortable (apparently they get rave reviews for this), and the whole space feels thoughtfully designed rather than just thrown together. The windows actually open, which is rarer than you’d think in NYC hotels, and if you’re traveling with pets, there’s plenty of space for them to settle in comfortably. Every element contributes to a genuinely restful environment.
Dining and Amenities
The hotel’s restaurant serves solid American fare — nothing groundbreaking, but definitely reliable when you don’t feel like venturing out into the Midtown dining chaos. What I really appreciated was their approach to service; everything feels personal rather than corporate. The fitness center is compact but well-equipped, and they’ve got all the business amenities you’d expect from a quality Midtown property. Parking is available too, though honestly, you probably won’t need a car staying here. The overall experience reflects genuine hospitality.
Why Guests Love It
Here’s the thing about HGU New York — it manages to feel both professional and welcoming, which is actually harder to pull off than you’d think. The pet-friendly policy isn’t just an afterthought; they genuinely seem to enjoy having furry guests around. The location score of 9.3 isn’t just numbers on a website — when you’re here, you realize you can walk to basically everything that matters in Midtown Manhattan. It’s the kind of place where you feel like you’re staying somewhere special without the pretentiousness that sometimes comes with boutique hotels in this city. This upscale property delivers on every front.
Families seeking hotels that allow pets appreciate roomy balconies, nearby vet clinics, and concierges who stock treat jars.
— What guests say
Guest reviews
Vanina
Everything. Location, room, cleanness, bed, everything was great!
Eduardo
Location was perfect for my plans; room had a decent size; good internet connection; staff was helpful
Chelsea
The room was basic but it did the job for the one night I was staying there. The bed was extremely comfortable, and after a long haul flight, I had a brilliant sleep. I was pleasantly surprised at how quiet it was. Sadly there was no view in the room which made the room seem a bit dark and gloomy but this didn't deter from my stay much! The hotel...
Joyce
The room was comfortable, clean, and attractive. Good value. Really well located.
Carwyn
Great location, right in Korea town, basically under the empire state. Close enough to the subway !
Tomer
Samanta, from the reception staff, was great.
Amanda
Everything
Adam
The room was clean, staff were wonderful, perfect location!
Maria
Good location close to the subway and walking distance to many sights ( you need good shoes though!) The room was clean and comfortable and quiet. The desk and cleaning staff were all very friendly and helpful. The coffee shop had breakfast options that we enjoyed as well as great pastries and coffee.
David
Cafe very busy, very good food and very business like
— What you'll find
Amenities
Bedroom
- Alarm clock
General
- Shared lounge/T V area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Lift
- Facilities for disabled guests
- Non-smoking rooms
Bathroom
- Private bathroom
- Free toiletries
- Bathrobe
- Hairdryer
- Bath
Wellness
- Fitness centre
Activities
- Happy hour
Living Area
- Desk
Food & Drink
- Wine/champagne
- Bar
- Restaurant
Languages spoken
- Arabic
- Bengali
- English
- Spanish
- French
- Polish
Cleaning services
- Ironing service
- Dry cleaning
- Laundry
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology
- Flat-screen TV
- Radio
- Telephone
Reception services
- Invoice provided
- Concierge service
- Luggage storage
- 24-hour front desk
Business facilities
- Fax/photocopying
- Meeting/banquet facilities
Great for your stay
- Restaurant
- Private bathroom
- Pets allowed
- Air conditioning
- Bath
- Free WiFi
- Fitness centre
- Flat-screen TV
- Facilities for disabled guests
- Non-smoking rooms
— Before you go
House rules at HGU New York
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 10 rooms, different policies and additional supplements may apply.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is