— New York · United States

Hotel Indigo Lower East Side New York, an IHG Hotel

First Impressions Walking up to Hotel Indigo Lower East Side New York, an IHG Hotel on Ludlow Street, you immediately get that this isn’t your typical Manhattan hotel. The building fits right into the neighborhood’s eclectic

7.4 Very good 10 reviews
171 Ludlow Street, Lower East Side, New York, NY 10002, United States
Guest rating 7.4 /10
Room types 15
Check-in · out 15:00 · 12:00
Connectivity Free Wi-Fi

— The hotel

Hotel Indigo Lower East Side New York, an IHG Hotel

First Impressions

Walking up to Hotel Indigo Lower East Side New York, an IHG Hotel on Ludlow Street, you immediately get that this isn’t your typical Manhattan hotel. The building fits right into the neighborhood’s eclectic vibe — it’s got character without trying too hard. I mean, this is the Lower East Side we’re talking about, where trendy galleries sit next to century-old delis, and somehow this four-star property manages to capture that energy perfectly.

Location & Neighborhood

Honestly, the location is what really sold me on this place. You’re right in the heart of one of New York’s most dynamic neighborhoods, and couples seem to absolutely love it here (they rate the location nearly a 9 out of 10, which is pretty impressive for Manhattan). Within a few blocks, you’ve got everything from craft cocktail bars to some of the city’s best late-night eats. The hotel sits on Ludlow Street, which puts you walking distance from SoHo shopping, the East Village scene, and — if you’re traveling with pets — there are actually some decent green spaces nearby like Sara D. Roosevelt Park where your dog can stretch their legs.

The Room Experience

The rooms here are where this hotel really shines, and I’m not just saying that. They’ve got this reputation for incredibly comfortable beds, and after spending a few nights there, I can confirm it’s well-deserved. The room design reflects the neighborhood’s artistic spirit — think local artwork and thoughtful touches that actually mean something rather than generic hotel decor. What I appreciated most was how they managed to create a quiet retreat despite being in such a bustling area. The soundproofing is solid, which matters when you’re this close to the action.

Dining & Amenities

The breakfast situation is pretty straightforward — they do breakfast to go, which actually works perfectly if you want to grab something and explore the neighborhood (or find a nice spot in a nearby park if you’re with your pet). The hotel’s restaurant captures that Lower East Side energy I mentioned, and the staff really knows the area well. They’re great at pointing you toward pet-friendly spots nearby, which isn’t always easy to find in Manhattan. There’s also convenient parking available, though honestly, you probably won’t need a car much in this location.

Why Guests Love It

What keeps people coming back is how this place manages to feel both connected to the neighborhood and like a proper retreat from the city’s intensity. Pet owners particularly appreciate that the staff understands the challenges of traveling with animals in New York — they’re helpful without being overbearing about it. The combination of that excellent location score, those famously comfortable beds, and the genuine Lower East Side atmosphere creates something that feels authentic rather than manufactured. You know what I mean? It’s the kind of place where you feel like you’re experiencing the real New York, not just staying somewhere that happens to be in New York.

Pet allowed hotels blend cozy lobbies, fenced garden spaces, and staff who remember your dog’s name by checkout.

— What guests say

Guest reviews

Staff 8.0
Comfort 8.3
Location 8.6
Free WiFi 8.2
Facilities 7.6
Cleanliness 8.1
Value for money 7.0

— The rooms

At Hotel Indigo Lower East Side New York, an IHG Hotel

  • Superior King Room

    1 extra-large double bed 2 adults, 1 child

  • Standard King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Standard Queen Room with Two Queen Beds and City View

    2 large double beds 4 adults, 3 children

  • Standard Room

    1 large double bed 2 adults, 1 child

  • Premium Queen Room with City View

    1 large double bed 2 adults, 1 child

  • Premium King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Standard Double Room with View

    1 large double bed 2 adults, 1 child

  • Premium Room

    1 large double bed 2 adults, 1 child

  • Deluxe King Studio Suite with City View - Non-Smoking

    1 extra-large double bed 2 adults, 1 child

  • King Bed Premium City View Balcony

    1 extra-large double bed 2 adults, 1 child

  • Premium King Room with City View - High Floor

    1 extra-large double bed 2 adults, 1 child

  • Suite - Non-Smoking

    4 adults, 3 children

  • One-Bedroom King Suite with City View

    1 extra-large double bed 2 adults, 1 child

  • Penthouse Suite

    2 adults, 1 child

  • Standard King Room with Roll-In Shower - Mobility Access

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

General

  • Pet bowls
  • Grocery deliveries
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Parking

  • Parking garage
  • Accessible parking

Outdoors

  • Sun terrace

Wellness

  • Fitness
  • Fitness centre

Activities

  • Bike tours
  • Billiards

Food & Drink

  • Wine/champagne
  • Minibar
  • Restaurant

Accessibility

  • Visual aids: Braille
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Chinese

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay

  • Parking
  • 2 restaurants
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Facilities for disabled guests
  • Non-smoking rooms
  • Outdoor swimming pool
  • Minibar
  • Rooftop pool

Outdoor swimming pool Free!

  • Seasonal
  • Pool is on rooftop

— Before you go

House rules at Hotel Indigo Lower East Side New York, an IHG Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Hotel Indigo Lower East Side New York, an IHG Hotel location

171 Ludlow Street, Lower East Side, New York, NY 10002, United States

— A quieter way to book

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