— New York · United States

Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel

First Impressions Walking into Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel feels like stepping into a piece of New York history that’s been given a modern twist. The lobby has this industrial-chic vibe that actually works —

8.3 Excellent 10 reviews
120 Water Street, New York, NY 10005, United States
Guest rating 8.3 /10
Room types 15
Check-in · out 15:00 · 11:00

— The hotel

Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel

First Impressions

Walking into Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel feels like stepping into a piece of New York history that’s been given a modern twist. The lobby has this industrial-chic vibe that actually works — exposed brick, local artwork, and these really comfortable seating areas where you can people-watch through the floor-to-ceiling windows. I mean, you’re literally in the heart of the Financial District, so there’s always something happening outside. The staff here genuinely seems to know the neighborhood inside and out, which honestly makes a huge difference when you’re trying to navigate this part of Manhattan.

The Room Experience

The room I stayed in was on the eighth floor, and you know what struck me first? The soundproofing is surprisingly good for a four-star hotel in such a busy area. Each room tells a story about the neighborhood through local photography and design elements — it’s not just generic hotel art. The beds are comfortable (I’m picky about this), and there’s actually enough space to open your suitcase without doing yoga moves around the furniture. The bathrooms are compact but well-designed, with decent water pressure and those little touches that show someone thought about the guest experience.

Location Perks

Here’s the thing about staying on Water Street — you’re walking distance from basically everything that matters in lower Manhattan. Stone Street’s cobblestone bars are literally around the corner, the 9/11 Memorial is a ten-minute walk, and you can catch the Staten Island Ferry (free harbor views!) without dealing with subway transfers. The couples who stay here really get it — there’s something romantic about wandering these historic streets at night when the Wall Street crowd has gone home. Plus, you’ve got multiple subway lines within a few blocks, so getting uptown is actually pretty straightforward.

Dining and Amenities

The restaurant downstairs serves solid American fare, though I’ll be honest — the real draw is the grab-and-go breakfast option when you’re rushing to catch an early ferry or meeting. It’s not fancy, but it’s fresh and gets the job done. The fitness center is small but has the essentials, and there’s a business center if you need to print boarding passes or handle work stuff. What I really appreciated was the 24-hour front desk — when you’re dealing with different time zones or late flights, having someone knowledgeable available makes a difference.

Why Guests Love It

Pet owners will find the staff surprisingly accommodating — they actually seem to enjoy having furry guests and know the best nearby spots for dog walks (the waterfront promenade is perfect for this). The hotel strikes this nice balance between being professional enough for business travelers but relaxed enough that you don’t feel out of place in jeans and sneakers. Recent guests consistently mention the location rating for good reason — you’re in this sweet spot where you can experience authentic New York without the Times Square chaos, but still reach anywhere in the city easily. It’s the kind of place where you feel like you’re staying in a real neighborhood rather than just another tourist bubble.

To book pet allowed hotels near hiking trails, guests plan ahead for forest paths and dog-friendly shuttle routes.

— What guests say

Guest reviews

Staff 8.8
Comfort 8.7
Location 8.9
Free WiFi 8.5
Facilities 8.3
Cleanliness 8.7
Value for money 8.0

— The rooms

At Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel

  • Standard King Room

    1 extra-large double bed 2 adults, 1 child

  • Standard Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Standard Queen Room

    1 large double bed 2 adults, 1 child

  • King Room - Hearing Accessible

    1 extra-large double bed 2 adults, 1 child

  • Standard Room

    2 adults, 1 child

  • Double Room with Two Double Beds - Disability Access

    2 double beds 4 adults, 3 children

  • Standard Queen Room - Communications Access

    1 large double bed 2 adults, 1 child

  • King Room - Mobility Access/Roll in Shower - Non-Smoking

    1 extra-large double bed 2 adults, 1 child

  • Double Room with Mobility Accessible Shower - Non-Smoking

    2 double beds 4 adults, 3 children

  • Queen Room with Mobility Accessible Shower

    1 large double bed 2 adults, 1 child

  • Premium King Room - High Floor

    1 extra-large double bed 2 adults, 1 child

  • Premium King Room with Balcony

    1 extra-large double bed 2 adults, 1 child

  • Premium Double Room with Two Double Beds - High Floor

    2 double beds 4 adults, 3 children

  • Queen Premium

    1 large double bed 2 adults, 1 child

  • King Room with Roll-In Shower - Disability Access

    1 extra-large double bed 2 adults, 1 child

— What you'll find

Amenities

Bedroom

  • Wardrobe or closet
  • Alarm clock

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen

  • Coffee machine

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Hairdryer
  • Shower

Services

  • Daily housekeeping
  • Luggage storage
  • Express check-in/check-out
  • Dry cleaning
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities

Wellness

  • Fitness
  • Fitness centre

Food & Drink

  • Bar
  • Restaurant

Accessibility

  • Upper floors accessible by elevator

Room Amenities

  • Socket near the bed

Languages spoken

  • English

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • TV

Reception services

  • Invoice provided

— Before you go

House rules at Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Hotel Indigo NYC Downtown – Wall Street, an IHG Hotel location

120 Water Street, New York, NY 10005, United States

— A quieter way to book

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