— New York · United States

Hyatt Herald Square New York

First Impressions Walking into Hyatt Herald Square New York feels like discovering a well-kept secret right in the heart of Manhattan’s action. This four-star hotel sits perfectly positioned on West 31st Street in NoMad — honestly,

8.1 Excellent 10 reviews
30-32 West 31st Street, NoMad, New York, NY 10001, United States
Guest rating 8.1 /10
Room types 8
Check-in · out 15:00 · 12:00
Connectivity Free Wi-Fi

— The hotel

Hyatt Herald Square New York

First Impressions

Walking into Hyatt Herald Square New York feels like discovering a well-kept secret right in the heart of Manhattan’s action. This four-star hotel sits perfectly positioned on West 31st Street in NoMad — honestly, you couldn’t ask for a better spot if you tried. The lobby has this modern, understated elegance that immediately tells you they’ve put thought into every detail, and the staff actually seems genuinely happy to see you and your furry companion.

Location That Actually Matters

Here’s what I love about this location — you’re literally steps from everything that matters in New York. Madison Square Garden is practically next door, which means you can catch a Knicks game or concert without dealing with subway transfers. The Empire State Building? It’s a pleasant five-minute walk, and trust me, your dog will appreciate the shorter distance for those Instagram shots. Penn Station is right there too, so if you’re arriving by train, you won’t be dragging your luggage (and pet carrier) across half the city.

The Room Experience

The room itself strikes that perfect balance between compact Manhattan efficiency and actual comfort. I mean, let’s be real — this is New York, so you’re not getting a sprawling suite, but everything feels thoughtfully designed. The beds are genuinely comfortable (your pet will probably claim half of it anyway), and there’s enough space to set up your dog’s bed without feeling cramped. What really impressed me was how quiet it stays despite being in such a bustling area — the windows actually do their job of keeping the street noise manageable.

Pet-Friendly Perks

Now, about bringing your four-legged travel buddy — this place really gets it. They don’t just tolerate pets; they welcome them with amenities that show they understand what pet parents need. The staff knows the best nearby spots for dog walks (Bryant Park is fantastic, by the way), and they’re genuinely helpful about pet-friendly dining options in the neighborhood. You know what’s nice? They don’t make you feel like you’re inconveniencing anyone by traveling with your pet — it’s refreshing, honestly.

Why Guests Love It

The location score of 9.3 isn’t just a number — it reflects what you’ll experience when you step outside. You can walk to Times Square if that’s your thing, but you can also escape to quieter streets when the tourist crowds get overwhelming. The NoMad area has this great mix of local coffee shops, decent restaurant options, and actual New Yorkers going about their day, which gives you a more authentic feel than staying right in the tourist zone. Plus, with couples rating the location 9.1, there’s clearly something special about how this spot works for romantic getaways — even with pets in tow. The whole experience just feels… right, you know?

— What guests say

Guest reviews

Staff 8.6
Comfort 8.6
Location 9.2
Free WiFi 8.2
Facilities 8.1
Cleanliness 8.5
Value for money 7.7

— The rooms

At Hyatt Herald Square New York

  • King Room with Accessible Shower - Disability Access

    1 extra-large double bed 2 adults, 1 child

  • Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • King Room - High Floor

    1 extra-large double bed 2 adults, 1 child

  • King Room

    1 extra-large double bed 2 adults, 1 child

  • Queen Room with Two Queen Beds

    2 large double beds 4 adults, 3 children

  • King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Queen Room with Two Queen Beds and City View

    2 large double beds 4 adults, 3 children

  • Empire Suite

    1 extra-large double bed 2 adults

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

General

  • Minimarket on site
  • Shared lounge/T V area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen

  • Refrigerator

Parking

  • Valet parking
  • Parking garage

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness

  • Fitness
  • Fitness centre

Living Area

  • Seating Area
  • Desk

Food & Drink

  • Fruits
  • Wine/champagne
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker

Languages spoken

  • English
  • Spanish

Cleaning services

  • Dry cleaning
  • Laundry

Safety & security

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services

  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre

Great for your stay

  • Parking
  • Restaurant
  • Private bathroom
  • Pets allowed
  • Air conditioning
  • Free WiFi
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Room service

— Before you go

House rules at Hyatt Herald Square New York

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Hyatt Herald Square New York location

30-32 West 31st Street, NoMad, New York, NY 10001, United States

— A quieter way to book

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