— New York · United States
Hyatt Herald Square New York
First Impressions Walking into Hyatt Herald Square New York feels like discovering a well-kept secret right in the heart of Manhattan’s action. This four-star hotel sits perfectly positioned on West 31st Street in NoMad — honestly,
— The hotel
Hyatt Herald Square New York
First Impressions
Walking into Hyatt Herald Square New York feels like discovering a well-kept secret right in the heart of Manhattan’s action. This four-star hotel sits perfectly positioned on West 31st Street in NoMad — honestly, you couldn’t ask for a better spot if you tried. The lobby has this modern, understated elegance that immediately tells you they’ve put thought into every detail, and the staff actually seems genuinely happy to see you and your furry companion.
Location That Actually Matters
Here’s what I love about this location — you’re literally steps from everything that matters in New York. Madison Square Garden is practically next door, which means you can catch a Knicks game or concert without dealing with subway transfers. The Empire State Building? It’s a pleasant five-minute walk, and trust me, your dog will appreciate the shorter distance for those Instagram shots. Penn Station is right there too, so if you’re arriving by train, you won’t be dragging your luggage (and pet carrier) across half the city.
The Room Experience
The room itself strikes that perfect balance between compact Manhattan efficiency and actual comfort. I mean, let’s be real — this is New York, so you’re not getting a sprawling suite, but everything feels thoughtfully designed. The beds are genuinely comfortable (your pet will probably claim half of it anyway), and there’s enough space to set up your dog’s bed without feeling cramped. What really impressed me was how quiet it stays despite being in such a bustling area — the windows actually do their job of keeping the street noise manageable.
Pet-Friendly Perks
Now, about bringing your four-legged travel buddy — this place really gets it. They don’t just tolerate pets; they welcome them with amenities that show they understand what pet parents need. The staff knows the best nearby spots for dog walks (Bryant Park is fantastic, by the way), and they’re genuinely helpful about pet-friendly dining options in the neighborhood. You know what’s nice? They don’t make you feel like you’re inconveniencing anyone by traveling with your pet — it’s refreshing, honestly.
Why Guests Love It
The location score of 9.3 isn’t just a number — it reflects what you’ll experience when you step outside. You can walk to Times Square if that’s your thing, but you can also escape to quieter streets when the tourist crowds get overwhelming. The NoMad area has this great mix of local coffee shops, decent restaurant options, and actual New Yorkers going about their day, which gives you a more authentic feel than staying right in the tourist zone. Plus, with couples rating the location 9.1, there’s clearly something special about how this spot works for romantic getaways — even with pets in tow. The whole experience just feels… right, you know?
— What guests say
Guest reviews
Naty
Amazing hotel - great location, near metro stop, few shops around and a lot of (not only) korean restaurants. Hotel has a free access to the rooftop bar where they serve the welcome drinks, you also get water in your room every day.
Rooms are clean, towels changed daily, cleaning done daily as well.
Divya
The staff at the reception were excellent and very helpful with all our requests. The location was perfect to check out NYC.
Nicola
Location, clean rooms, roof top terrace, great breakfast and friendly staff.
Claude
Superb service and helpful staff. Breakfast choices were very good. Good location.
Claude
Very good breakfast
Yoon
Location. Cleanness. Staff.
Giuseppe
The Position of the Hotel was great. Newar Broadway with the 34th Street Underground very close. The Hotel was closed to the famous "Time Square". The staff was very polite and kind, there was only a problem on the Payment because My credit card had a daily plafond in USA that was not enough to pay in 1 way the transaction. I had to use another...
Margaret
Convenient location to many site seeing things.
Kayla
Location, clean and modern, great happy hour, staff was helpful
Shayan
Courteous staff, which extended help whenever needed. Rooms were clean, daily housekeeping of your room. Recommended.
— The rooms
At Hyatt Herald Square New York
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King Room with Accessible Shower - Disability Access
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Double Room with Two Double Beds
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King Room - High Floor
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King Room
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Queen Room with Two Queen Beds
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King Room with City View
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Queen Room with Two Queen Beds and City View
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Empire Suite
— What you'll find
Amenities
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
General
- Minimarket on site
- Shared lounge/T V area
- Hypoallergenic
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Laptop safe
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Room service
Kitchen
- Refrigerator
Parking
- Valet parking
- Parking garage
Bathroom
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
Wellness
- Fitness
- Fitness centre
Living Area
- Seating Area
- Desk
Food & Drink
- Fruits
- Wine/champagne
- Snack bar
- Bar
- Restaurant
- Tea/Coffee maker
Languages spoken
- English
- Spanish
Cleaning services
- Dry cleaning
- Laundry
Safety & security
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Safety deposit box
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
Reception services
- Private check-in/check-out
- Concierge service
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities
- Fax/photocopying
- Business centre
Great for your stay
- Parking
- Restaurant
- Private bathroom
- Pets allowed
- Air conditioning
- Free WiFi
- Fitness centre
- Flat-screen TV
- Family rooms
- Room service
— Before you go
House rules at Hyatt Herald Square New York
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 7 rooms, different policies and additional supplements may apply.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is