— New York · United States

Hyatt Place New York City – Times Square

First Impressions Walking into Hyatt Place New York City – Times Square, you immediately get that sense of relief — you know, when you realize you’ve actually found a decent place to stay in the chaos that is midtown Manhattan. The

7.6 Very good 10 reviews
350 West 39th St, Hell's Kitchen, New York, NY 10018, United States
Guest rating 7.6 /10
Room types 15
Check-in · out 15:00 · 11:00

— The hotel

Hyatt Place New York City – Times Square

First Impressions

Walking into Hyatt Place New York City – Times Square, you immediately get that sense of relief — you know, when you realize you’ve actually found a decent place to stay in the chaos that is midtown Manhattan. The lobby feels modern and surprisingly spacious for this part of New York, with that signature Hyatt Place design that’s become pretty recognizable. What struck me right away was how the staff seemed genuinely helpful rather than just going through the motions, which honestly can be hit or miss in this neighborhood.

The Heart of Everything

The location is honestly what makes this four-star hotel shine — you’re literally steps from Times Square but tucked just enough into Hell’s Kitchen that you don’t feel completely overwhelmed by the tourist madness. I mean, you can walk to Broadway shows in about five minutes, and there’s this whole world of authentic restaurants and bars right around the corner that most visitors never discover. The couples rating of 9.0 for location makes total sense when you realize you can actually experience both the iconic New York energy and escape it when you need to breathe.

Your Room Setup

The room layout is what I’d call smart rather than luxurious — they’ve figured out how to make relatively compact spaces feel functional and comfortable. You get a separate living area with a sleeper sofa, which is actually useful if you’re traveling with family or just want somewhere to spread out that isn’t your bed. The bathroom is clean and modern, though not huge, and there’s decent storage space considering we’re talking about Manhattan real estate prices. What I appreciated was the attention to little details like good lighting and USB ports where you actually need them.

Morning Fuel

The breakfast situation is pretty solid — they do a buffet setup that covers the basics without trying to be fancy about it. You’ll find the usual suspects like eggs, bacon, and pastries, but also some healthier options that don’t look like they’ve been sitting under heat lamps forever. The coffee is actually decent, which matters more than you might think when you’re gearing up for a full day of walking around the city. It’s not going to blow your mind, but it’ll definitely get you started on the right foot.

Why Guests Love It

Here’s what really works about this place — it understands what travelers actually need in New York. You get a comfortable base that doesn’t break the bank, you’re close enough to everything that matters, and the service feels genuine rather than corporate. The pet-friendly policy is a nice touch too, since finding good accommodations for your furry travel companion in this area can be surprisingly challenging. It’s the kind of hotel where you spend your time exploring the city rather than hanging around the property, but you’re genuinely happy to come back at the end of a long day.

— What guests say

Guest reviews

Staff 8.4
Comfort 8.0
Location 8.8
Free WiFi 8.2
Facilities 7.6
Cleanliness 8.0
Value for money 7.4

— The rooms

At Hyatt Place New York City – Times Square

  • Standard King Room

    1 extra-large double bed 2 adults, 1 child

  • Standard King Room with Sofa Bed

    1 extra-large double bed and 1 sofa bed 3 adults, 2 children

  • King Room with Sofa Bed - High Floor

    1 extra-large double bed and 1 sofa bed 3 adults, 2 children

  • Standard Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • King Room - High Floor

    1 extra-large double bed 2 adults, 1 child

  • King Room with Sofa Bed and City View

    1 extra-large double bed and 1 sofa bed 3 adults, 2 children

  • Double Room with Two Double Beds - High Floor

    2 double beds 4 adults, 3 children

  • King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Standard Double Room with Two Double Beds and Sofa Bed

    2 double beds and 1 sofa bed 5 adults, 4 children

  • King Room with Sofa Bed and Roll-In Shower - Disability Access

    1 extra-large double bed and 1 sofa bed 2 adults, 1 child

  • Double Room with Two Double Beds and City View

    2 double beds 4 adults, 3 children

  • Double Room with Two Double Beds and Sofa Bed

    2 double beds and 1 sofa bed 5 adults, 4 children

  • Double Room with Two Double Beds and Sofa Bed - City View

    2 double beds and 1 sofa bed 5 adults, 4 children

  • King Room with Roll-In Shower - Disability Access

    1 extra-large double bed 2 adults, 1 child

  • Specialty King Room with Sofa Bed

    1 extra-large double bed and 1 sofa bed 3 adults, 2 children

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Private entrance
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Kitchen

  • Refrigerator

Parking

  • Parking garage
  • Accessible parking

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Wellness

  • Fitness
  • Fitness centre

Activities

  • Happy hour

Living Area

  • Seating Area
  • Desk

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Room Amenities

  • Socket near the bed
  • Sofa bed

Languages spoken

  • English
  • Spanish

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities

— Before you go

House rules at Hyatt Place New York City – Times Square

Pets

  • Pets are allowed. Charges may be applicable.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Hyatt Place New York City – Times Square location

350 West 39th St, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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