— New York · United States

Mandarin Oriental, New York

First Impressions Walking into the Mandarin Oriental, New York feels like stepping into someone’s impossibly elegant private residence — if that someone happened to have impeccable taste and unlimited resources. This five-star

8.5 Excellent 10 reviews
80 Columbus Circle, Upper West Side, New York, NY 10023, United States
Guest rating 8.5 /10
Room types 14
Check-in · out 15:00 · 12:00
Connectivity Free Wi-Fi

— The hotel

Mandarin Oriental, New York

First Impressions

Walking into the Mandarin Oriental, New York feels like stepping into someone’s impossibly elegant private residence — if that someone happened to have impeccable taste and unlimited resources. This five-star property sits right on Columbus Circle, and honestly, the location alone is worth the splurge. You’re literally at the gateway to Central Park, with the subway practically at your doorstep, which means you can actually leave your car behind (though they do have private parking if you’re driving in). The moment you arrive, the attention to detail becomes apparent in every corner.

The Luxury Experience

What struck me most about this place is how they’ve managed to create genuine luxury without feeling stuffy or pretentious. The room I stayed in had floor-to-ceiling windows that made New York feel like a living, breathing artwork spread out below. The bathrooms — well, let’s just say the soaking tubs are deep enough to actually disappear into after a long day of city exploring. Staff here seem to anticipate what you need before you even realize you need it, which is refreshing in a city where service can sometimes feel rushed. Every amenity has been thoughtfully curated for maximum comfort and relaxation.

Location Perfection

You know what’s brilliant about this spot? You’re right where the Upper West Side meets Midtown, so you get the best of both worlds. Central Park is literally across the street — I mean, you can see the trees from most rooms. Lincoln Center is a pleasant five-minute walk, and if you’re into shopping, the Time Warner Center is right there in the same building complex. Couples absolutely love this area (apparently they rate it nearly perfect), and I can see why — there’s something romantic about having Central Park as your backyard. The neighborhood offers endless exploration opportunities.

Dining and Amenities

The breakfast situation here is solid — they do a proper American spread that actually feels substantial rather than just continental pastries and sad fruit. The restaurant serves contemporary cuisine that doesn’t try too hard to be trendy, which I appreciate. There’s also a spa that’s worth mentioning, especially if you’ve been pounding the pavement all day sightseeing. The fitness center has those massive windows overlooking the park, so even your workout feels like a New York experience. Every facility reflects the hotel’s commitment to guest satisfaction.

Why Guests Love It

Here’s the thing about staying here — it’s not just about the luxury touches (though those marble bathrooms don’t hurt). It’s about having a genuine home base in one of the world’s great cities. Pet owners will be happy to know they’re welcoming to four-legged travelers, which isn’t always a given at this level of hotel. The location score speaks for itself — when couples rate it nearly perfect, you know you’re in the right neighborhood. After staying here, I actually understood why some people never want to leave Manhattan. This property truly delivers on every front.

— What guests say

Guest reviews

Staff 9.0
Comfort 9.1
Location 9.5
Facilities 8.6
Cleanliness 9.0
Value for money 7.5

— The rooms

At Mandarin Oriental, New York

  • King Room with Central Park View

    1 extra-large double bed 3 adults, 2 children

  • Suite with Hudson River View

    1 extra-large double bed and 1 sofa bed 4 adults, 3 children

  • King Room with River View

    1 extra-large double bed 3 adults, 2 children

  • King Suite with Central Park View

    1 extra-large double bed 4 adults, 3 children

  • Premier Central Park View King

    1 extra-large double bed 3 adults, 2 children

  • Premier King Suite with Central Park View

    1 extra-large double bed 4 adults, 3 children

  • Two-Bedroom King-King Suite with Central Park View

    2 × 1 extra-large double bed 7 adults, 4 children

  • Two-Bedroom King-Twin Suite with Central Park View

    2 single beds and 1 extra-large double bed 7 adults, 4 children

  • Hudson River View Accessible King - Bathtub

    1 extra-large double bed 3 adults, 2 children

  • Hudson River View Accessible Twin - Bathtub

    2 single beds 3 adults, 2 children

  • Hudson River View Accessible Twin - Roll-in Shower

    2 single beds 3 adults, 2 children

  • Premier Central Park View Accessible King

    1 extra-large double bed 3 adults, 2 children

  • Twin Room with Hudson River View

    2 single beds 2 adults, 1 child

  • Hudson View Twin – Roll-In Shower

    2 single beds 2 adults, 1 child

— What you'll find

Amenities

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking

  • Valet parking
  • Parking garage
  • Electric vehicle charging station

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Food & Drink

  • Fruits
  • Wine/champagne
  • Kid meals
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Portuguese
  • Russian
  • Chinese

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay

  • Parking
  • Restaurant
  • Spa and wellness centre
  • Pets allowed
  • WiFi
  • Fitness centre
  • Family rooms
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms

Indoor swimming pool Free!

  • Open all year
  • Pool with view
  • Heated pool

Entertainment and family services

  • Baby safety gates
  • Board games/puzzles
  • Babysitting/child services

— Before you go

House rules at Mandarin Oriental, New York

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 6 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Mandarin Oriental, New York location

80 Columbus Circle, Upper West Side, New York, NY 10023, United States

— A quieter way to book

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