Mandarin Oriental Ritz, Madrid

Plaza de la Lealtad, 5, Retiro, 28014 Madrid, Spain

Rating:

⭐⭐⭐⭐⭐

Guest reviews: 9.4

HOTEL OVERVIEW

The Mandarin Oriental Ritz, Madrid is a legendary hotel that has been captivating guests since its grand opening in 1910. Nestled in the heart of the city, this iconic property stands as a testament to timeless elegance and unparalleled hospitality, seamlessly blending its rich historical legacy with modern sophistication.

Situated in the prestigious Retiro district, the hotel boasts a prime location overlooking the iconic Plaza de la Lealtad, just a stone’s throw away from the city’s most renowned landmarks and cultural attractions. The Prado Museum, the Thyssen-Bornemisza National Museum, and the Palacio Real are all within easy reach, allowing guests to immerse themselves in the vibrant cultural tapestry of Madrid.

As guests step through the hotel’s grand entrance, they are greeted by a stunning neoclassical façade that sets the tone for the exceptional experience that awaits. The interiors have been meticulously designed to preserve the property’s historic charm while incorporating contemporary touches that cater to the discerning tastes of modern-day travelers.

The guestrooms and suites at the Mandarin Oriental Ritz, Madrid are true sanctuaries of comfort and refinement. Adorned with plush furnishings, luxurious fabrics, and high-end amenities, each accommodation offers a serene and inviting atmosphere, providing the perfect retreat after a day of exploring the city. Many rooms boast breathtaking views of the picturesque plaza, allowing guests to admire the vibrant energy of Madrid from the comfort of their own private haven.

Dining at the Mandarin Oriental Ritz, Madrid is a culinary journey that combines the finest local ingredients with the expertise of renowned chefs. The hotel’s signature restaurant, Deessa, has earned a reputation for its innovative and sophisticated cuisine, showcasing the rich flavors of Spanish gastronomy with a contemporary twist. Guests can also indulge in casual al fresco dining at the hotel’s charming terrace, or sip on expertly crafted cocktails at the elegant bar, soaking in the elegant ambiance and the bustling atmosphere of the plaza.

Beyond its exceptional dining offerings, the Mandarin Oriental Ritz, Madrid is a true oasis of wellness and relaxation. The hotel’s state-of-the-art fitness center and swimming pool provide the perfect setting for guests to rejuvenate and recharge, while the luxurious Mandarin Oriental Spa offers an indulgent array of treatments and therapies, drawing inspiration from the brand’s Asian heritage and the rich cultural traditions of Spain.

The hotel’s commitment to exceptional service is unparalleled, with a team of dedicated professionals who are passionate about creating unforgettable experiences for each and every guest. From the warm welcome at the front desk to the attentive concierge service, every aspect of the guest’s stay is meticulously curated to ensure a truly memorable and personalized journey.

Whether traveling for business or leisure, the Mandarin Oriental Ritz, Madrid is the ultimate destination for those seeking a luxurious and refined experience in the heart of one of Europe’s most vibrant and culturally rich cities. With its impeccable service, world-class amenities, and timeless elegance, this iconic hotel continues to captivate and delight guests from around the world, cementing its reputation as a true icon of Spanish hospitality.

HOTEL HIGHLIGHTS

Mandarin Oriental Ritz, MadridMandarin Oriental Ritz, Madrid

Reviews

Staff: 9.5

Comfort: 9.8

Location: 9.7

Facilities: 9.6

Cleanliness: 9.8

Value for money: 8.5

Dragomir from Spain
9.4/10
The room , bar , spa , brunch , service ..all top .
Mikhail from United Kingdom
9.4/10
Everything
Philip from United States
9.4/10
Breakfast excellent - great choices.
Valentin from Germany
9.4/10
It’s very beautiful and luxurious! Everything is just top notch. I loved every minute of my stay!
Grace from Hong Kong
9.4/10
Great service esp the check in team. After a long trip they tried to expedite and had our rooms ready for asap.
Grace from Hong Kong
9.4/10
They really go the extra mile to accommodate our needs. We arrived early from US and they had our rooms ready for check in right upon our arrival.
Jelena from Serbia
9.4/10
Everything!
Larkman from Sweden
9/10
Room service. Pool. Main restaurant. Door service.
Sara from Germany
9.4/10
The Mandarin Oriental Ritz in Madrid surpasses all expectations. The stay was simply magical. The historical architecture of the building, combined with modern luxury, creates an irresistible aura. The staff goes beyond mere hospitality – they create a sense of belonging. The culinary delights are a symphony for the taste buds, and each room is an...
Sara from Germany
9.4/10
The Mandarin Oriental Ritz in Madrid surpasses all expectations. The stay was simply magical. The historical architecture of the building, combined with modern luxury, creates an irresistible aura. The staff goes beyond mere hospitality – they create a sense of belonging. The culinary delights are a symphony for the taste buds, and each room is an oasis of tranquility and elegance. The service is not only professional but also infused with a personal touch that makes all the difference. My stay at the Mandarin Oriental Ritz was more than a hotel visit, it was a journey into the world of refined hospitality and unforgettable experiences. This place is not just recommended, it remains etched as an unforgettable memory.
Askanaz from Armenia
9/10
Evertyhting was almost perfect, corresponding to expectations from Mandarin

ROOMS

  • Superior Room with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe Room with 1 extra-large double bed for 2 adults, 1 child
  • Premier Junior Suite with 1 extra-large double bed for 3 adults, 2 children
  • Mandarin Room with 1 extra-large double bed for 2 adults, 1 child
  • Junior Suite with 1 extra-large double bed for 2 adults, 1 child
  • Palm Court Suite with 1 extra-large double bed for 3 adults, 2 children
  • Park Suite with 1 extra-large double bed for 3 adults, 2 children
  • Prado Suite with 1 extra-large double bed for 3 adults, 2 children
  • Turret Suite with 1 extra-large double bed for 3 adults, 2 children
  • Twin Room with City View with 2 single beds for 2 adults
  • Deluxe Twin Room with 2 single beds for 2 adults, 1 child
  • Superior Twin Room with 2 single beds for 2 adults, 1 child
Mandarin Oriental Ritz, MadridMandarin Oriental Ritz, Madrid

FACILITIES

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Parking:

  • Valet parking
  • Street parking
  • Accessible parking

Outdoors:

  • Terrace
  • Garden

Wellness:

  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities:

  • Bicycle rental

Food & Drink:

  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

Languages spoken:

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Reception services:

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay:

  • 3 restaurants
  • Parking
  • Spa and wellness centre
  • Pets allowed
  • WiFi available in all areas
  • Free parking
  • Fitness centre
  • Family rooms
  • Room service
  • Airport shuttle

Indoor swimming pool:

  • Open all year

Entertainment and family services:

  • Babysitting/child services
Mandarin Oriental Ritz, MadridMandarin Oriental Ritz, Madrid

HOUSE RULES

Pets:

  • Free!Pets are allowed on request. No extra charges.

Groups:

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

Plaza de la Lealtad, 5, Retiro, 28014 Madrid, Spain

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