— New York · United States

Motto by Hilton New York City Chelsea

First Impressions Walking into Motto by Hilton New York City Chelsea, you immediately get that this isn’t your typical corporate hotel experience. The lobby has this modern, almost boutique-y vibe that feels fresh without trying too

8.6 Excellent 10 reviews
113 West 24th Street, Chelsea, New York, NY 10001, United States
Guest rating 8.6 /10
Room types 13
Check-in · out 15:00 · 12:00

— The hotel

Motto by Hilton New York City Chelsea

First Impressions

Walking into Motto by Hilton New York City Chelsea, you immediately get that this isn’t your typical corporate hotel experience. The lobby has this modern, almost boutique-y vibe that feels fresh without trying too hard — honestly, it’s a nice change from some of the stuffier places in the area. What struck me right away was how the staff seemed genuinely happy to help with pet questions, which isn’t always a given even at places that claim to be pet-friendly.

The Chelsea Advantage

You know what’s great about staying in Chelsea? You’re actually in one of the most walkable neighborhoods for both you and your four-legged travel companion. The hotel sits on West 24th Street, and I mean, you’ve got Madison Square Park just a few blocks north — perfect for morning dog walks before the crowds hit. The Flatiron District is right there too, so you can easily stroll over to see that famous building everyone talks about. Plus, couples absolutely love this spot (they rate the location super high), and I can see why — there’s something romantic about wandering these tree-lined streets together.

The Room Experience

The four-star rating here feels accurate — the room I stayed in was compact but smartly designed, which is exactly what you want in Manhattan. Everything felt clean and modern, with enough space for pet supplies without feeling cramped. The beds are comfortable (important after long days of city exploring), and there’s decent natural light, which your pet will appreciate during downtime. I actually liked that they didn’t go overboard with unnecessary amenities — just solid basics done really well.

Pet-Friendly Reality Check

Here’s the thing about bringing pets to NYC hotels — some places say they’re pet-friendly but make you feel like you’re sneaking around. Not here. The staff was genuinely welcoming to my travel companion, and I noticed other guests with dogs throughout my stay, so it’s clearly a normal thing. The neighborhood is fantastic for pets too — plenty of green spaces nearby, and Chelsea has that community feel where dog owners actually chat with each other. Just remember that breakfast is grab-and-go style, which honestly works better when you’re traveling with pets anyway.

Why Guests Love It

What keeps people coming back is really the combination of location and that unpretentious vibe. You’re staying in one of the best-rated areas in New York (seriously, the location score is impressive), but you’re not paying those sky-high prices you’d find closer to Times Square or Midtown. The breakfast situation works well for busy travelers — grab your coffee and pastry and head out to explore rather than sitting in some formal dining room. For pet owners specifically, this place just makes sense — you get the Hilton reliability with a more relaxed, neighborhood feel that makes both you and your furry friend comfortable.

Pet allowed hotels blend cozy lobbies, fenced garden spaces, and staff who remember your dog’s name by checkout.

— What guests say

Guest reviews

Staff 8.8
Comfort 9.0
Location 9.4
Free WiFi 8.5
Facilities 8.6
Cleanliness 9.0
Value for money 8.1

— The rooms

At Motto by Hilton New York City Chelsea

  • Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Double Room with Two Double Beds - Hearing Accessible

    2 double beds 4 adults, 3 children

  • King Room

    1 extra-large double bed 2 adults, 1 child

  • King Room with Lofted Twin Bed

    1 single bed and 1 extra-large double bed 3 adults, 2 children

  • King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • King Room with Mobility Accessible Tub and City View

    1 extra-large double bed 2 adults, 1 child

  • King Room with City View - Hearing Accessible

    1 extra-large double bed 2 adults, 1 child

  • King Room with Landmark City View

    1 extra-large double bed 2 adults, 1 child

  • King Room with Bath Tub and Landmark City View - Mobility Accessible

    1 extra-large double bed 2 adults, 1 child

  • King Room with Landmark City View - Hearing Accessible

    1 extra-large double bed 2 adults, 1 child

  • King Room - Hearing Access

    1 extra-large double bed 2 adults, 1 child

  • Flex Room with Wall Bed

    1 extra-large double bed 2 adults, 1 child

  • Room with Four Twin Beds

    4 single beds 4 adults, 3 children

— What you'll find

Amenities

General

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Kitchen

  • Refrigerator

Bathroom

  • Free toiletries
  • Shower

Outdoors

  • Outdoor furniture
  • Terrace

Services

  • Daily housekeeping
  • Luggage storage
  • Express check-in/check-out
  • Dry cleaning
  • Laundry
  • 24-hour front desk
  • Room service

Wellness

  • Fitness
  • Fitness centre

Activities

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Cooking class
  • Tour or class about local culture
  • Happy hour
  • Bike tours
  • Walking tours
  • Stand-up comedy
  • Temporary art galleries

Food & Drink

  • Coffee house on site
  • Bar
  • Restaurant

Accessibility

  • Wheelchair accessible

Languages spoken

  • English

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Reception services

  • Invoice provided

— Before you go

House rules at Motto by Hilton New York City Chelsea

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Motto by Hilton New York City Chelsea location

113 West 24th Street, Chelsea, New York, NY 10001, United States

— A quieter way to book

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