NH Collection Madrid Palacio de Tepa

San Sebastián, 2, Centro, 28012 Madrid, Spain

Rating:

⭐⭐⭐⭐⭐

Guest reviews: 8.6

HOTEL OVERVIEW

Timeless Elegance in the Heart of Madrid

Nestled in the historic Centro district of Madrid, the NH Collection Madrid Palacio de Tepa stands as a testament to the city’s rich cultural heritage. This stunning 5-star hotel, situated at San Sebastián, 2, 28012 Madrid, Spain, is a true gem, captivating guests with its timeless elegance and impeccable service.

Housed in a beautifully restored 18th-century palace, the NH Collection Madrid Palacio de Tepa exudes a sense of grandeur and sophistication that seamlessly blends the past and present. As you step through the ornate entrance, you are immediately transported to a bygone era, where ornate architectural details and meticulously curated interiors create an atmosphere of refined luxury.

The hotel’s 79 guest rooms and suites are true masterpieces, designed to offer the ultimate in comfort and style. Each room is a harmonious symphony of classic elegance and modern amenities, with plush bedding, pristine marble bathrooms, and state-of-the-art technology. Guests can indulge in the tranquility of their private haven, or step out onto their private balconies or terraces to soak in the enchanting views of the surrounding historic district.

One of the most remarkable aspects of the NH Collection Madrid Palacio de Tepa is its commitment to preserving the property’s rich heritage. The hotel’s restoration process was a meticulous undertaking, with the team of experts meticulously restoring the original architectural features and seamlessly integrating modern comforts to create a seamless blend of old and new.

The hotel’s impressive dining experiences are a true culinary delight. The on-site restaurant, helmed by skilled chefs, offers a tantalizing array of traditional Spanish and international cuisines, all prepared with the freshest local ingredients and presented with impeccable attention to detail. Guests can indulge in the sophisticated ambiance of the dining room or enjoy al fresco dining on the terrace, overlooking the picturesque streets of Madrid.

Beyond the exceptional accommodations and dining, the NH Collection Madrid Palacio de Tepa boasts an array of top-notch amenities and services that cater to the needs of discerning travelers. The hotel’s wellness center, complete with a state-of-the-art fitness studio, sauna, and massage treatment rooms, provides a serene sanctuary for guests to unwind and rejuvenate. The dedicated concierge team is on hand to assist with arranging bespoke experiences, from private tours of the city’s iconic landmarks to exclusive reservations at the hottest restaurants.

The hotel’s prime location in the heart of Madrid’s Centro district offers unparalleled access to the city’s most beloved attractions. Guests can easily explore the Royal Palace, the Prado Museum, and the vibrant Plaza Mayor, all within walking distance of the hotel. The surrounding neighborhood is a true delight, with charming cobblestone streets, quaint boutiques, and lively tapas bars that provide a glimpse into the authentic Spanish way of life.

With its impeccable service, exceptional amenities, and unbeatable location, the NH Collection Madrid Palacio de Tepa has earned a well-deserved rating of 8.6 and 5 stars, solidifying its reputation as one of the finest hotels in Madrid. Whether you’re visiting for business or leisure, this exceptional hotel promises to enchant and delight, creating memories that will last a lifetime.

HOTEL HIGHLIGHTS

NH Collection Madrid Palacio de TepaNH Collection Madrid Palacio de Tepa

Reviews

Staff: 9.4

Comfort: 9.0

Location: 9.6

Free WiFi: 8.7

Facilities: 8.4

Cleanliness: 8.9

Value for money: 8.0

Khawla from United Arab Emirates
8.6/10
1- the way they treat us with chocolates 2- cleaning services are fabulous 3- amazing staff
Lawrence from United States
8.6/10
Staff were very friendly and made us feel welcome every time we walked through the door. It was nicely appointed and the location was perfect
Ana_m from Italy
9/10
Overall, our stay at NH Palacio de Tepa was great. The staff was very very attentive. The breakfast team, especially Joanna, Loredana, y Paola, were very efficient and available. Juan, at the evening was very attentive to our needs. The reception crew was very helpful. The location is very centric and there’s a lot to do in the surrounding Plazas
Marina from Canada
8.6/10
Great location! The staff were very helpful and courteous. The concierge helped us with booking our train tickets to segovia. We loved our room. Very spacious, clean and quiet. We were on the fifth floor looking into the inner terrace. Nice contemporary decor. The bed and pillows were extremely comfortable. Well ventilated .Great sleep. The...
Marina from Canada
8.6/10
Great location! The staff were very helpful and courteous. The concierge helped us with booking our train tickets to segovia. We loved our room. Very spacious, clean and quiet. We were on the fifth floor looking into the inner terrace. Nice contemporary decor. The bed and pillows were extremely comfortable. Well ventilated .Great sleep. The bathroom had everything you might need. Lots of storage for your clothes and toiletries. Vibrant area. Lots of restaurants. The staff recommended the restaurant castizo one night, it’s right beside the hotel we were too tired to go anywhere. It was quite good! We recommend the breakfast at the hotel. It was absolutely delicious. The staff so helpful and " smiling. If looking for a restaurant, Ferretería Restaurante we had our best meal in Madrid. The food was outstanding. Based on our experience I would highly recommend this hotel. Thank you to all the staff.
Antonio from Puerto Rico
8.6/10
Location
Henry from Zambia
8/10
Firstly how quite the hotel was despite construction work happwning next to it I want to thank the following workers: 1. Kamal reception 2. Emma restaurant 3. Jonathan reception 4. Ignatio 1 and 2 reception 5. Ignatio restaurant These people made my stay feel like home Thank you guys
Maz from United Kingdom
8/10
Great location, comfortable beds. Could open window for fresh air.
Toby from United Kingdom
8.6/10
Room excellent,, staff superb, wonderful location. Exceeded expectations.
Antonio from United States
8.6/10
Concierge and entire staff were excellent.
Gilmour from Sweden
8.6/10
The staff and the property

ROOMS

  • Deluxe Double or Twin Room with 1 extra-large double bed and 2 single beds for 2 adults
  • Premium Double or Twin Room with 2 single beds and 1 extra-large double bed for 2 adults
  • Deluxe Single Room with 1 single bed for 1 adult
  • Deluxe Double or Twin Room with View with 1 extra-large double bed and 2 single beds for 2 adults
  • Junior Suite with View with 1 extra-large double bed and 1 double bed for 2 adults
  • Junior Suite with View with Extra Bed with 1 extra-large double bed and 1 sofa bed and 1 double bed and 1 sofa bed for 3 adults
  • Family Room with 1 extra-large double bed and 2 single beds for 2 adults
  • Family Room (2 Adults + 1 Child) with 1 extra-large double bed and 1 sofa bed and 2 single beds and 1 sofa bed for 2 adults, 1 child
  • Family Room (3 Adults) with 1 extra-large double bed and 1 sofa bed and 2 single beds and 1 sofa bed for 3 adults
  • Junior Suite with View with Extra Bed (2 Adults + 1 Child) with 1 extra-large double bed and 1 sofa bed for 2 adults, 1 child
NH Collection Madrid Palacio de TepaNH Collection Madrid Palacio de Tepa

FACILITIES

Bedroom:

  • Linen
  • Wardrobe or closet

General:

  • Pet bowls
  • Pet basket
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service

Kitchen:

  • Coffee machine
  • Electric kettle

Parking:

  • Valet parking
  • Parking garage
  • Accessible parking

Bathroom:

  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Wellness:

  • Fitness
  • Beauty Services
  • Massage
  • Spa and wellness centre
  • Fitness centre

Living Area:

  • Desk

Food & Drink:

  • Fruits
  • Wine/champagne
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Upper floors accessible by elevator

Room Amenities:

  • Socket near the bed

Languages spoken:

  • German
  • English
  • Spanish
  • French

Cleaning services:

  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Telephone
  • TV

Reception services:

  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
NH Collection Madrid Palacio de TepaNH Collection Madrid Palacio de Tepa

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

San Sebastián, 2, Centro, 28012 Madrid, Spain

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