— New York · United States
NH Collection New York Madison Avenue
First Impressions Walking into NH Collection New York Madison Avenue feels like discovering one of those well-kept secrets that locals don’t really want tourists to know about. This four-star hotel sits right in Murray Hill —
— The hotel
NH Collection New York Madison Avenue
First Impressions
Walking into NH Collection New York Madison Avenue feels like discovering one of those well-kept secrets that locals don’t really want tourists to know about. This four-star hotel sits right in Murray Hill — honestly, one of the most underrated neighborhoods in Manhattan. You know what struck me first? The lobby has this understated elegance that doesn’t try too hard, which I actually appreciate after seeing so many over-the-top hotel entrances in the city.
Location Magic
The location is genuinely fantastic, and I mean that — couples consistently rate it 9.5 out of 10, which makes total sense once you’re there. You’re on East 38th Street, which puts you within walking distance of the Empire State Building (literally just a few blocks), Bryant Park, and Grand Central. What I love about Murray Hill is that it feels residential enough to escape the tourist chaos, but you can still grab a cab to anywhere in New York without breaking the bank. The subway access is solid too — you’ve got multiple lines within a reasonable walk.
The Room Experience
My room was surprisingly spacious for Manhattan standards, which honestly caught me off guard. The design leans modern without being cold — think clean lines with warm touches that actually make you want to hang out there after a long day of walking around the city. The beds are genuinely comfortable (I’m picky about this), and the bathrooms have good water pressure, which you can’t always count on in NYC hotels. Pet owners will be happy to know they’re welcoming to furry travelers, though I’d recommend calling ahead to confirm their current pet policy.
Breakfast Worth Mentioning
The breakfast spread actually impressed me more than I expected. They’ve got continental options, but also American classics, plus solid vegetarian and vegan choices — which is refreshing when you’re traveling with people who have different dietary needs. The buffet setup works well, and the quality is definitely above average for hotel breakfast. I mean, it’s not going to compete with that amazing bagel place down the street, but it’ll fuel you up properly for a day of exploring without feeling like you’re settling.
Why Guests Love It
Here’s the thing about this place — it gets the balance right between being professional and actually caring about your experience. The staff knows the neighborhood well enough to give you real recommendations, not just the typical tourist traps. The parking situation is manageable if you’re driving (though honestly, why would you in Manhattan?), and there’s a restaurant on-site that’s perfectly decent for those nights when you just can’t face another decision about where to eat. What really sells it for me is that location score of 9.4 — that’s not just marketing fluff, it’s genuinely one of the best-positioned hotels I’ve stayed at in the city. You’ll spend less time commuting to attractions and more time actually enjoying New York, which is exactly what you want.
To book pet allowed hotels near hiking trails, guests plan ahead for forest paths and dog-friendly shuttle routes.
— What guests say
Guest reviews
Dalal
clean
quality towels
great shower
comfortable bed, got an upgrade from the reception
Sara
Location was great. Hotel was exactly what one would expect at that price range. Small room and bathroom (normal for NYC). Comfortable and quiet.
William
Nice rooms, close proximity to sights and good restaurants.
Ken
Amazing location ! Right in the centre of everything, midtown.
Samantha
The cleanliness was up to my standards for sure
Taylor
I love the decor of the lobby and the live jazz music in the back lobby. The room was clean and the AC worked really well. The bar also had unique and delicious choices for cocktails. The staff was funny and very helpful.
Dina
Friendly and helpful staff
Excellent location
Quiet
Rachael
Beds were really comfortable, location was amazing, lofts were quick and the rooms were clean.
Christian
Great location and very attentive staff. Breakfast is excellent
Janice
Quiet room. Warm friendly vibe. Great breakfast.
— The rooms
At NH Collection New York Madison Avenue
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Superior Room
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Deluxe Double or Twin Room with View
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Premium Double or Twin Room with City View
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Family Quadruple Room
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Premium Double or Twin Room
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Premium Double or Twin Room with City Views with Extra Bed (2 Adults + 1 Child)
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Premium Double or Twin Room with City Views with Extra Bed
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Junior Suite
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Tower Suite
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Premium Triple Room
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Premium Double Room with View and Terrace
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Penthouse Park Av. Jr. Suite with Terrace
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Superior King Room
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Superior Twin Room
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Deluxe Twin Room with View
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Junior Suite with Extra Bed (2 Adults + 1 Child)
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Junior Suite with Extra Bed
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— What you'll find
Amenities
General
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Soundproof rooms
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Parking
- Valet parking
- Parking garage
- Electric vehicle charging station
Wellness
- Fitness centre
Food & Drink
- Bar
- Restaurant
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Languages spoken
- Catalan
- Mandarin
- Czech
- Greek
- English
- Spanish
- Turkish
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Reception services
- Invoice provided
- Luggage storage
- 24-hour front desk
Business facilities
- Meeting/banquet facilities
Great for your stay
- Parking
- Restaurant
- Pets allowed
- Free WiFi
- Fitness centre
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Valet parking
- Parking garage
— Before you go
House rules at NH Collection New York Madison Avenue
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 11:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is