— New York · United States
Refinery Hotel – New York
First Impressions Walking into the Refinery Hotel – New York feels like stepping back into the golden age of Manhattan hospitality — but with all the modern touches you actually want. This five-star gem sits right on West 38th Street, and
— The hotel
Refinery Hotel – New York
First Impressions
Walking into the Refinery Hotel – New York feels like stepping back into the golden age of Manhattan hospitality — but with all the modern touches you actually want. This five-star gem sits right on West 38th Street, and honestly, the location couldn’t be better. You’re in the thick of Midtown without feeling overwhelmed by the tourist chaos that hits Times Square. The building itself has this gorgeous industrial-chic vibe that nods to the neighborhood’s Garment District history, and I mean, the lobby alone makes you feel like you’re somewhere special.
Location & Neighborhood
Here’s what I love about this spot in New York — you’re literally a few blocks from everything that matters. Bryant Park is right there when you need a breather from the city energy, and you can walk to the Empire State Building in about five minutes if that’s your thing. The subway access is fantastic too, with multiple lines within easy reach. What really sold me though is how couples seem to get it — they consistently rate the location over 9 out of 10, and after spending time here, I totally understand why. There’s something romantic about being in the heart of everything while still having your own sophisticated retreat.
The Room Experience
The room I stayed in was honestly one of the most comfortable hotel experiences I’ve had in Manhattan. Those beds everyone raves about? Yeah, they live up to the hype — I’m talking about the kind of sleep where you actually forget you’re in the middle of one of the world’s busiest cities. The design strikes this perfect balance between industrial elegance and modern luxury, with thoughtful details that show someone really cared about the guest experience. The windows are well-insulated too, which matters more than you’d think when you’re trying to get some rest in Midtown.
Dining & Amenities
Breakfast here is actually worth getting up for, which says something coming from someone who usually just grabs coffee and runs. They’ve got this great selection that covers vegetarian and gluten-free options alongside classic American fare — and the breakfast-to-go option is clutch when you’re trying to catch an early meeting or show. The restaurant has this warm, sophisticated atmosphere that works whether you’re having a business dinner or a date night. What impressed me most was how they handle the luxury touches without making everything feel stuffy or pretentious.
Why Guests Love It
You know what really sets this place apart? It’s how they’ve managed to create this sense of refined luxury while keeping everything approachable and genuinely comfortable. The staff seems to understand that travelers want sophistication without the attitude, and the whole experience feels authentically New York rather than like some generic luxury chain. For pet owners, they’re genuinely welcoming — not just tolerating your furry friend but actually making them feel like valued guests too. The combination of that prime Midtown location, consistently excellent service, and those incredibly comfortable accommodations makes it the kind of place you’ll want to book again before you even check out.
— What guests say
Guest reviews
Amit
Clean, chic, stylish and in a very good area of New York
Rachel
The vibe...a little dated
Sarah
Friendly service. Cool vibe and comfortable rooms.
David
Great service. Room was very nice and clean. Great rooftop bar.
Carolyn
Location good, very helpful staff,
Simon
Great bars and courteous staff
Thierry
Restaurant was wonderfull
Christopher
The room was large for NY, clean and comfortable.
Sejin
Location, it’s close enough to everything
Yan
Beautiful design, the room is very comfortable, spacious, clean with great amenities.
— The rooms
At Refinery Hotel – New York
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Studio King Room
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Studio Queen Room
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Studio Two Queen Beds
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Deluxe Two Queen Beds
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Executive Suite
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Run of House
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Room Selected at Check In
— What you'll find
Amenities
Bedroom
- Alarm clock
General
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
Parking
- Valet parking
- Parking garage
- Accessible parking
Bathroom
- Toilet paper
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Services
- Daily housekeeping
- Vending machine (drinks)
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Fax/photocopying
- Dry cleaning
- 24-hour front desk
- Room service
Wellness
- Fitness
- Fitness centre
Transport
- Public transport tickets
Activities
- Live music/performance
Living Area
- Seating Area
- Desk
Food & Drink
- Wine/champagne
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
Languages spoken
- Arabic
- English
- Spanish
- French
- Polish
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology
- iPod dock
- Flat-screen TV
- Cable channels
- TV
— Before you go
House rules at Refinery Hotel – New York
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 5 rooms, different policies and additional supplements may apply.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is