— Dallas · United States

Sheraton Dallas Hotel

First Impressions Walking into the Sheraton Dallas Hotel on North Olive Street, you immediately get that classic downtown energy — it’s one of those four-star properties that feels substantial without being stuffy. The lobby has this

7.8 Very good 10 reviews
400 North Olive Street, Dallas, TX 75201, United States
Guest rating 7.8 /10
Room types 13
Check-in · out 16:00 · 11:00

— The hotel

Sheraton Dallas Hotel

First Impressions

Walking into the Sheraton Dallas Hotel on North Olive Street, you immediately get that classic downtown energy — it’s one of those four-star properties that feels substantial without being stuffy. The lobby has this polished business hotel vibe, but honestly, what struck me most was how the staff seemed genuinely happy to see guests with pets. I mean, you can tell right away when a hotel actually welcomes furry travelers versus just tolerating them.

Location & Getting Around

The location is honestly fantastic, especially if you’re planning to explore Dallas with your pet. You’re right in the heart of downtown, which means walkable streets and plenty of green spaces nearby — Klyde Warren Park is just a few blocks away, and trust me, your dog will love it there. What’s really nice is that couples seem to particularly appreciate this spot (they rate it nearly 9 out of 10), probably because you can easily walk to dinner or catch a show without worrying about parking or long drives back to the hotel.

The Room Experience

The room itself feels like what you’d expect from a solid Sheraton — clean, comfortable, and spacious enough that you’re not tripping over your pet’s travel gear. The windows offer decent city views, and there’s enough floor space for a dog bed without making the room feel cramped. Actually, I appreciated that the housekeeping staff was totally unfazed by pet hair and the usual travel mess that comes with bringing animals along.

Dining & Amenities

Breakfast here is the American buffet style — nothing groundbreaking, but it gets the job done, and you know what? Sometimes that’s exactly what you want when you’re traveling with pets and need to stick to a routine. The restaurant area is spacious, so you don’t feel rushed during morning meals. While your pet obviously can’t join you in the dining areas, the staff was helpful about providing takeout containers so I could grab something quick and get back to my travel companion. The hotel also features a well-equipped fitness center and business facilities for guests who need to stay productive during their stay.

Why Pet Owners Choose This Place

Here’s the thing — this hotel works because it strikes that sweet spot between being pet-friendly and maintaining its business hotel standards. The recent guest ratings (8.7 for location) aren’t just numbers; they reflect how easy it makes your Dallas experience. You’re close enough to everything that matters, the staff actually seems trained on pet policies rather than just winging it, and there’s something reassuring about staying at a brand that has consistent pet accommodation standards. Plus, having reliable parking at a downtown Dallas hotel? That’s worth its weight in gold when you’re traveling with pets and all their gear.

— What guests say

Guest reviews

Staff 8.6
Comfort 8.3
Location 8.7
Facilities 8.2
Cleanliness 8.5
Value for money 7.3

— The rooms

At Sheraton Dallas Hotel

  • Guest Room, 1 King

    1 extra-large double bed 2 adults, 1 child

  • Guest room, 2 Queen

    2 large double beds 4 adults, 3 children

  • Club lounge access, Guest room, 1 King

    1 extra-large double bed 2 adults, 1 child

  • Club lounge access, Guest room, 2 Queen

    1 extra-large double bed 4 adults, 3 children

  • Junior Suite, 1 King, Sofa bed

    1 extra-large double bed and 1 sofa bed 4 adults, 3 children

  • Junior Suite, 2 Queen, Sofa bed

    1 extra-large double bed 6 adults, 5 children

  • Executive Suite, 1 King Bed, Sofa bed

    1 extra-large double bed and 1 sofa bed 5 adults, 4 children

  • Club lounge access, Junior Suite, 2 Queen, Sofa bed

    1 extra-large double bed and 1 sofa bed 6 adults, 5 children

  • Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible

    2 large double beds 4 adults, 3 children

  • Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible

    2 large double beds 4 adults, 3 children

  • One-Bedroom Executive Queen Suite with Two Queen Beds and Sofa Bed

    6 adults, 5 children

  • Deluxe King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Deluxe Queen Room with Two Queen Beds and City View

    2 large double beds 4 adults, 3 children

— What you'll find

Amenities

Bedroom

  • Linen
  • Wardrobe or closet

General

  • Minimarket on site
  • Shared lounge/T V area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Laptop safe
  • Interconnected room(s) available
  • Carpeted
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Kitchen

  • Coffee machine
  • Tumble dryer

Parking

  • Electric vehicle charging station

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Wellness

  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Activities

  • Karaoke

Living Area

  • Desk

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Room Amenities

  • Socket near the bed

Languages spoken

  • English
  • Spanish

Cleaning services

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!

  • Opening times
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

— Before you go

House rules at Sheraton Dallas Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

Sheraton Dallas Hotel location

400 North Olive Street, Dallas, TX 75201, United States

— A quieter way to book

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