— Dallas · United States
Sheraton Dallas Hotel
First Impressions Walking into the Sheraton Dallas Hotel on North Olive Street, you immediately get that classic downtown energy — it’s one of those four-star properties that feels substantial without being stuffy. The lobby has this
— The hotel
Sheraton Dallas Hotel
First Impressions
Walking into the Sheraton Dallas Hotel on North Olive Street, you immediately get that classic downtown energy — it’s one of those four-star properties that feels substantial without being stuffy. The lobby has this polished business hotel vibe, but honestly, what struck me most was how the staff seemed genuinely happy to see guests with pets. I mean, you can tell right away when a hotel actually welcomes furry travelers versus just tolerating them.
Location & Getting Around
The location is honestly fantastic, especially if you’re planning to explore Dallas with your pet. You’re right in the heart of downtown, which means walkable streets and plenty of green spaces nearby — Klyde Warren Park is just a few blocks away, and trust me, your dog will love it there. What’s really nice is that couples seem to particularly appreciate this spot (they rate it nearly 9 out of 10), probably because you can easily walk to dinner or catch a show without worrying about parking or long drives back to the hotel.
The Room Experience
The room itself feels like what you’d expect from a solid Sheraton — clean, comfortable, and spacious enough that you’re not tripping over your pet’s travel gear. The windows offer decent city views, and there’s enough floor space for a dog bed without making the room feel cramped. Actually, I appreciated that the housekeeping staff was totally unfazed by pet hair and the usual travel mess that comes with bringing animals along.
Dining & Amenities
Breakfast here is the American buffet style — nothing groundbreaking, but it gets the job done, and you know what? Sometimes that’s exactly what you want when you’re traveling with pets and need to stick to a routine. The restaurant area is spacious, so you don’t feel rushed during morning meals. While your pet obviously can’t join you in the dining areas, the staff was helpful about providing takeout containers so I could grab something quick and get back to my travel companion. The hotel also features a well-equipped fitness center and business facilities for guests who need to stay productive during their stay.
Why Pet Owners Choose This Place
Here’s the thing — this hotel works because it strikes that sweet spot between being pet-friendly and maintaining its business hotel standards. The recent guest ratings (8.7 for location) aren’t just numbers; they reflect how easy it makes your Dallas experience. You’re close enough to everything that matters, the staff actually seems trained on pet policies rather than just winging it, and there’s something reassuring about staying at a brand that has consistent pet accommodation standards. Plus, having reliable parking at a downtown Dallas hotel? That’s worth its weight in gold when you’re traveling with pets and all their gear.
— What guests say
Guest reviews
Amanda
hotel was clean room was clean staff were friendly.
there was a conference on at the time so the foyer and lifts stunk as there was no air getting in from constant people.
free laundry which was a nice touch!
definitely recommend.
Harrington
The room was nice.
Johnny
Didn't have to worry about driving around town to events, dinner or other activities we had planned.
Orisha
Gym, location and the Draft restaurant was great!
Junichia
Easy and accessible for food or just to come down out of your room. Love that you had infused fruit water, pink cookies and the security (Qujuan-sorry for spelling) was so helpful and suggested a restaurant for us that was really good. Great hospitality and greetings during my stay!
Christos
The breakfast buffet was excellent, the suite was great and large and overlooked the pool which was heated with towels provided. Overall very happy with our state for the Great North American Eclipse of 2024.
Marija
The friendliness of a guy from Sri Lanka who was serving us at breakfast was great.
Olga
Good breakfast
Aliyah
The room was comfy and the bed was nice.
Mary
The location and view of the city was beautiful. Having valet service was a bonus. The valet, bell service and concierge was exceptional.
— The rooms
At Sheraton Dallas Hotel
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Guest Room, 1 King
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Guest room, 2 Queen
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Club lounge access, Guest room, 1 King
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Club lounge access, Guest room, 2 Queen
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Junior Suite, 1 King, Sofa bed
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Junior Suite, 2 Queen, Sofa bed
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Executive Suite, 1 King Bed, Sofa bed
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Club lounge access, Junior Suite, 2 Queen, Sofa bed
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Queen Room with Two Queen Beds and Adapted Tub - Mobility and Hearing Accessible
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Queen Room with Two Queen Beds and Roll-in Shower - Mobility and Hearing Accessible
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One-Bedroom Executive Queen Suite with Two Queen Beds and Sofa Bed
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Deluxe King Room with City View
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Deluxe Queen Room with Two Queen Beds and City View
— What you'll find
Amenities
Bedroom
- Linen
- Wardrobe or closet
General
- Minimarket on site
- Shared lounge/T V area
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Heating
- Laptop safe
- Interconnected room(s) available
- Carpeted
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
- Room service
Kitchen
- Coffee machine
- Tumble dryer
Parking
- Electric vehicle charging station
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness
- Fitness
- Sun loungers or beach chairs
- Fitness centre
Activities
- Karaoke
Living Area
- Desk
Food & Drink
- Coffee house on site
- Fruits
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
- Tea/Coffee maker
Accessibility
- Auditory guidance
- Visual aids: Tactile signs
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
Room Amenities
- Socket near the bed
Languages spoken
- English
- Spanish
Cleaning services
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
Media & Technology
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Reception services
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Outdoor swimming pool Free!
- Opening times
- Open all year
- All ages welcome
- Pool with view
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
— Before you go
House rules at Sheraton Dallas Hotel
Pets
- Pets are allowed. Charges may be applicable.
Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 11:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is