Sheraton Grand Chicago Riverwalk

301 East North Water Street, Streeterville, Chicago, IL 60611, United States
Rating:
HOTEL OVERVIEW
Nestled along the banks of the iconic Chicago River, the Sheraton Grand Chicago Riverwalk offers a sophisticated and luxurious escape in the heart of the Windy City. This distinguished hotel, awarded 4 stars and a rating of 7.8, stands as a beacon of elegance and modern comfort, catering to discerning travelers seeking an exceptional experience.
From the moment you step through the grand entrance, you’re enveloped in a world of refinement and impeccable service. The hotel’s striking architectural design seamlessly blends classic grandeur with contemporary flair, creating a harmonious ambiance that sets the tone for your stay.
The Sheraton Grand Chicago Riverwalk boasts a prime location at 301 East North Water Street, nestled in the vibrant Streeterville neighborhood. This coveted address puts you within easy reach of the city’s most iconic landmarks, from the awe-inspiring Millennium Park to the bustling Navy Pier, allowing you to immerse yourself in the pulse of Chicago’s cultural heart.
The hotel’s 1,218 guest rooms and suites are meticulously appointed, offering a sanctuary of comfort and style. Each accommodation is a masterful blend of sophistication and functionality, with plush bedding, ample work spaces, and state-of-the-art technology to cater to the needs of both leisure and business travelers.
Unwind in the hotel’s inviting indoor pool, where natural light filters through floor-to-ceiling windows, creating a serene atmosphere perfect for a refreshing swim or a moment of tranquility. Embrace the city’s renowned fitness culture by working out in the well-equipped fitness center, where you can energize your body and clear your mind.
Indulge in the culinary delights that the Sheraton Grand Chicago Riverwalk has to offer. The hotel’s restaurants and bars showcase the best of Chicago’s diverse dining scene, with menus that celebrate locally sourced ingredients and innovative culinary creations. Whether you’re savoring a leisurely breakfast, an elegant dinner, or sipping craft cocktails while admiring the riverfront views, you’ll be treated to an unforgettable gastronomic experience.
For those seeking to host events or meetings, the Sheraton Grand Chicago Riverwalk boasts an impressive array of versatile event spaces. From grand ballrooms to intimate meeting rooms, the hotel’s dedicated event professionals will work with you to curate a seamless and memorable occasion, whether it’s a corporate conference, a lavish wedding, or a private celebration.
Beyond the hotel’s impressive amenities, the Sheraton Grand Chicago Riverwalk’s commitment to sustainability and environmental responsibility sets it apart. The hotel has implemented eco-friendly practices, such as energy-efficient systems and responsible waste management, demonstrating its dedication to preserving the natural beauty of the city it calls home.
Whether you’re visiting Chicago for business, leisure, or a special occasion, the Sheraton Grand Chicago Riverwalk promises an unparalleled experience that will leave a lasting impression. With its unrivaled location, exceptional service, and unwavering attention to detail, this acclaimed hotel invites you to indulge in the best of the Windy City, all while enjoying the comfort and elegance that has become synonymous with the Sheraton brand.
HOTEL HIGHLIGHTS


Reviews
Staff: 8.3
Comfort: 8.5
Location: 9.3
Free WiFi: 6.9
Facilities: 8.0
Cleanliness: 8.3
Value for money: 7.1
Safa from Israel
The hotel is amazing, specious, great location and lake view, very clean, nice staff.
Eboni from United States
Excellent!!!
John from United States
Terrific location, right on Chicago River and close to multiple tourist attractions.
Stephanie from Canada
Location was amazing and Susanne at the guest service desk was so friendly and helpful.
Ivan from Australia
The room was comfortable and functional. I liked that shampoo/conditioner/body wash were all in refillable bottles, which was environmentally friendly. I liked that I had the option not to have daily housekeeping as it just wasn't required. One staff member however would always stop to ask me if I needed anything whenever I passed her in the...
Ana from Mexico
Good location right at the Riverwalk.
I really like the breakfast at the River Cafe, which is downstairs. Congrats to the chef and all the staff, but one thing that we saw was that the OJ on a glass was poured to the OJ jug. The next day we didn’t ask for OJ.
Viet from United States
Good receptionists. Awesome view.
Husham from United States
Room is clean
Adriana from United States
Views of the river and the city. Restaurants and shops were within walking distance. Staff were friendly.
Katrina from United States
I was disappointed that the free gift form the gift shop was not available all 4 of our days we stayed there.
Also, we stated we didn't need room service and that got me to thinking, why wouldn't there be an incentive to not have service, after all we are saving your staff time and supplies by bypassing this service?
ROOMS
- Traditional Double Room with 1 double bed for 4 adults, 3 children
- Traditional King Room with 1 extra-large double bed for 3 adults, 2 children
- Club Double Room with City View - High Floor with 1 double bed for 4 adults, 3 children
- Club King Room with City View - High Floor with 1 extra-large double bed for 3 adults, 2 children
- Deluxe Double Room with River View with 2 double beds for 4 adults, 3 children
- Deluxe King Room with River View with 1 extra-large double bed for 3 adults, 2 children
- Family Double Room with Twin Sleeper with 2 double beds and 1 sofa bed for 5 adults, 4 children
- Junior King Suite with Sofa Bed and City View with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
- Executive Suite with Lake View with 2 double beds for 3 adults, 2 children
- Illinois, 1 Bedroom Larger Suite, 1 King or 2 Double with 2 double beds and 1 large double bed for 3 adults, 2 children
- 1 Bedroom Suite, 2 Double with 2 double beds for 4 adults, 3 children
- Guest Room, 1 King with 1 extra-large double bed for 3 adults, 2 children
- Double Room with Two Double Beds and Adapted Tub - Mobility Accessible with 2 double beds for 4 adults, 3 children
- King Room with Adapted Tub - Mobility and Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children
- Double Room with Two Double Beds and Roll-n Shower - Mobility and Hearing Accessible with 2 double beds for 4 adults, 3 children
- King Room with Roll-in Shower - Mobility and Hearing Accessible with 1 extra-large double bed for 3 adults, 2 children
- for 2 adults, 1 child
- for 2 adults, 1 child


FACILITIES
General:
- Minimarket on site
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Heating
- Packed lunches
- Lift
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
Parking:
- Valet parking
- Parking garage
- Accessible parking
Outdoors:
- Outdoor furniture
- Sun terrace
Wellness:
- Fitness classes
- Fitness
- Sun loungers or beach chairs
- Fitness centre
Transport:
- Public transport tickets
Activities:
- Live music/performance
- Tour or class about local culture
- Bike tours
- Walking tours
- Movie nights
- Stand-up comedy
- Pub crawls
Food & Drink:
- Coffee house on site
- Fruits
- Wine/champagne
- Kid-friendly buffet
- Kid meals
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Accessibility:
- Auditory guidance
- Visual aids: Braille
- Lower bathroom sink
- Higher level toilet
- Toilet with grab rails
- Wheelchair accessible
Languages spoken:
- German
- English
- Spanish
- French
- Italian
- Portuguese
Cleaning services:
- Ironing service
- Dry cleaning
Safety & security:
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
Reception services:
- Invoice provided
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Express check-in/check-out
- 24-hour front desk
Business facilities:
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Great for your stay:
- 6 restaurants
- Parking
- Pets allowed
- Free WiFi
- Fitness centre
- Family rooms
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Valet parking
Indoor swimming pool:
- Opening times
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels


HOUSE RULES
Pets:
- Free! Pets are allowed. No extra charges.
Groups:
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in:
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out:
- Until 12:00
Cancellation/prepayment:
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
HOTEL ADDRESS
301 East North Water Street, Streeterville, Chicago, IL 60611, United States
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