— New York · United States
The Mercer
First Impressions Walking up to The Mercer on a quiet SoHo street, you’d almost miss it if you weren’t looking — and that’s exactly the point. This five-star boutique hotel sits in a beautifully restored 1890s Romanesque
— The hotel
The Mercer
First Impressions
Walking up to The Mercer on a quiet SoHo street, you’d almost miss it if you weren’t looking — and that’s exactly the point. This five-star boutique hotel sits in a beautifully restored 1890s Romanesque Revival building, all red brick and arched windows that blend seamlessly with the neighborhood’s cast-iron architecture. There’s no flashy signage or doormen in top hats, just understated luxury that whispers rather than shouts. I mean, when you’re in one of New York’s most coveted neighborhoods, you don’t need to try so hard.
The SoHo Advantage
Honestly, the location here is pretty much unbeatable — couples consistently rate it nearly perfect, and I get why. You’re literally in the heart of SoHo’s cobblestone streets, surrounded by high-end boutiques, art galleries, and some of the city’s best restaurants. What I love is that you can walk to Little Italy for dinner, stroll through Nolita for shopping, or catch a show in the Theater District without feeling like you’re schlepping across the entire city. The subway’s close enough when you need it, but far enough that you’re not dealing with the constant rumble under your feet.
The Room Experience
The room I stayed in felt more like a sophisticated downtown loft than a typical hotel space. High ceilings, exposed brick walls, and these gorgeous hardwood floors that actually creak a bit when you walk — but in a charming, authentic way. The beds here are seriously something special (guests rave about them for good reason), with Italian linens that feel like they cost more than my monthly rent. Each room has a different layout since they worked with the building’s original structure, so you’re not getting some cookie-cutter experience you’d find in a chain hotel.
Dining and Amenities
The Mercer Kitchen downstairs is run by Jean-Georges, which — well, if you know New York dining, that tells you everything. It’s got this cool subterranean vibe with brick archways and an open kitchen where you can watch the magic happen. The spa is tucked away and intimate, perfect for unwinding after a day of pounding the pavement in the city. What really impressed me was how they handle the little things — 24-hour room service that actually arrives quickly, and staff who remember your name after the first day.
Why Guests Love It
You know what sets The Mercer apart? It’s got this rare combination of luxury and authenticity that’s hard to find in New York. The fact that so many guests come back repeatedly says something — this isn’t just a place to sleep, it’s a genuine experience of what SoHo living feels like. The building has history (it used to be a textile warehouse), the neighborhood has soul, and somehow the hotel manages to honor both while giving you all the modern comforts you’d expect from a five-star property. Plus, there’s something to be said for staying somewhere that feels like a well-kept secret, even though it’s right in the middle of everything.
— What guests say
Guest reviews
Leon
The staff, location, interior, dining too
Stephan
The attached restaurant was terrific as was the location and staff.
Craig
Great location in SoHo ,
Funky boutique hotel and cafe and restaurant
Judith
LOVED OUR MORNING CAPPUCINOS IN THE RESTAURANT CAFE/LOBBY
Nolan
Location was amazing and staff really kind.
Murphy
The front desk team was super helpful in arranging a small space for meeting some executives, everyone was impressed.
Brett
Fantastic location
Amanda
Super comfortable, perfect location, very helpful front desk staff—above and beyond.
Lea
look and location
Dimitrios
The location, the sophistication and quality of both design & service
— The rooms
At The Mercer
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Studio
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Mercer Room
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Loft-Studio
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Deluxe Studio
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Courtyard Room
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Loft Suite
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Mercer Room Deluxe
— What you'll find
Amenities
Bedroom
- Alarm clock
General
- Shuttle service
- Pet bowls
- Pet basket
- Grocery deliveries
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Car hire
- Lift
- Fan
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Kitchen
- Coffee machine
- Electric kettle
- Microwave
Parking
- Valet parking
Bathroom
- Toilet paper
- Towels
- Towels/sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Outdoors
- Outdoor furniture
Wellness
- Fitness
- Full body massage
- Hand massage
- Head massage
- Couples massage
- Foot massage
- Neck massage
- Back massage
- Massage
- Fitness centre
Transport
- Public transport tickets
Living Area
- Dining area
- Seating Area
- Desk
Food & Drink
- Fruits
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
Accessibility
- Wheelchair accessible
Room Amenities
- Clothes rack
Languages spoken
- English
- Spanish
- French
- Italian
- Albanian
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing service
- Dry cleaning
- Laundry
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
- 24-hour security
- Safety deposit box
Media & Technology
- Streaming service (like Netflix)
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Pay-per-view channels
Reception services
- Invoice provided
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- 24-hour front desk
Business facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Entertainment and family services
- Board games/puzzles
- Board games/puzzles
- Babysitting/child services
— Before you go
House rules at The Mercer
Pets
- Free! Pets are allowed. No extra charges.
Check-in
- From 15:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 12:00
No age restriction
- There is no age requirement for check-in
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is