— New York · United States

The Ritz-Carlton New York, NoMad

First Impressions Walking into The Ritz-Carlton New York, NoMad, you immediately understand why this five-star property commands such respect in New York. The lobby feels like stepping into a sophisticated private club — all rich materials

9.3 Exceptional 10 reviews
25 West 28th Street, NoMad, New York, NY 10001, United States
Guest rating 9.3 /10
Room types 36
Check-in · out 16:00 · 11:00
Connectivity Free Wi-Fi

— The hotel

The Ritz-Carlton New York, NoMad

First Impressions

Walking into The Ritz-Carlton New York, NoMad, you immediately understand why this five-star property commands such respect in New York. The lobby feels like stepping into a sophisticated private club — all rich materials and understated elegance without the stuffiness you might expect. What struck me most was how the staff genuinely seemed to anticipate needs before you even voiced them, which honestly makes all the difference when you’re traveling with pets and have that extra layer of logistics to manage. The attention to detail extends to every corner of the property, creating an atmosphere of refined comfort that sets the tone for your entire stay.

Location & Neighborhood

The NoMad location is actually brilliant — you’re right in the sweet spot between Midtown’s energy and the Village’s charm. You can walk to Madison Square Garden in about ten minutes, but you’re also close enough to explore the quieter tree-lined streets where your four-legged companion will appreciate the slightly less frantic pace. The couples who rated this location a perfect 10 aren’t wrong — there’s something romantic about this particular stretch of Manhattan that feels both cosmopolitan and intimate. The neighborhood offers an ideal balance for travelers seeking both vibrant urban experiences and peaceful retreats.

The Room Experience

The room itself is where this place really shines. Floor-to-ceiling windows flood the space with natural light, and the furnishings strike that perfect balance between luxury and livability. You know what I appreciated? The thoughtful touches for pet owners — there’s actually enough floor space for your dog to stretch out comfortably, and the marble bathroom (while gorgeous) has practical elements that make cleanup easier if you’re dealing with muddy paws after a Central Park adventure. Every detail has been carefully considered to enhance both comfort and functionality.

Dining & Amenities

The breakfast situation here deserves special mention — they’ve got everything from continental classics to proper American fare, plus solid vegetarian, vegan, and gluten-free options. The restaurant staff was surprisingly accommodating about discussing pet-friendly outdoor seating options nearby, which showed they actually understand what traveling pet parents need. There’s also parking available, though honestly, in this part of Manhattan, you might want to consider whether you really need a car — the subway access is excellent. The dining venues showcase culinary excellence while maintaining accessibility for all guests.

Why Pet Owners Love It

What sets this Ritz-Carlton apart for pet travelers is the genuine warmth of their pet policy — it doesn’t feel like they’re just tolerating your furry family member. The concierge team actually knows the neighborhood dog runs and can point you toward the best nearby spa services if your pup needs grooming after a particularly enthusiastic park session. The combination of luxury service and practical pet considerations makes this place worth the splurge, especially when you factor in that location score of 8.8 — you’re truly in one of the best spots in the city for both human and canine adventures. This property represents the pinnacle of hospitality for discerning travelers with four-legged companions.

— What guests say

Guest reviews

Staff 9.5
Comfort 9.5
Location 9.3
Facilities 9.5
Cleanliness 9.6
Value for money 8.5

— The rooms

At The Ritz-Carlton New York, NoMad

  • King Room - Low Floor

    1 extra-large double bed 2 adults

  • Hudson King Room - High Floor

    1 extra-large double bed 2 adults

  • Hudson King Room - High Floor/Club Level

    1 extra-large double bed 2 adults

  • Superior King Room - Low Floor

    1 extra-large double bed 2 adults

  • Manhattan King Room - High Floor

    1 extra-large double bed 2 adults

  • Manhattan King Room - High Floor/Club Level

    1 extra-large double bed 2 adults

  • Superior Double Room with Two Double Beds - Low Floor

    2 double beds 4 adults

  • Empire State Double Room with Two Double Beds - High Floor

    2 double beds 4 adults

  • Empire State Double Room with Two Double Beds - High Floor/Club Level

    2 double beds 2 adults

  • Deluxe King Room - Low Floor

    1 extra-large double bed 2 adults

  • Skyline King Room - High Floor

    1 extra-large double bed 2 adults

  • Skyline Double Room with Two Double Beds - High Floor

    2 double beds 4 adults

  • Skyline Double Room with Two Double Beds - High Floor/Club Level

    2 double beds 2 adults

  • NoMad One-Bedroom King Suite - Low Floor

    1 extra-large double bed 4 adults

  • Madison One Bedroom King Suite - High Floor

    1 extra-large double bed 4 adults

  • Madison One Bedroom King Suite - Club Level

    1 extra-large double bed 2 adults

  • Liberty One Bedroom King Suite - High Floor

    1 extra-large double bed 2 adults

  • Liberty One Bedroom King Suite - Club Level

    1 extra-large double bed 2 adults

  • Madison Two Bedroom Suite - High Floor

    2 double beds and 1 extra-large double bed 8 adults

  • Liberty Two Bedroom Suite - High Floor

    1 extra-large double bed 8 adults

  • King Room - Hearing Accessible/High Floor

    1 extra-large double bed 2 adults

  • Superior King Room - Hearing Accessible/Low Floor

    1 extra-large double bed 2 adults

  • Skyline Double Room with Two Double Beds - Hearing Accessible/High Floor

    2 double beds 4 adults

  • Manhattan King Room - Hearing Accessible/High Floor

    1 extra-large double bed 2 adults

  • Superior King Room with Adapted Tub - Mobility Accessible

    1 extra-large double bed 2 adults

  • Superior King Room - Hearing Accessible

    1 extra-large double bed 2 adults

  • Deluxe King Room with Adapted Tub - Mobility Accessible

    1 extra-large double bed 2 adults

  • Skyline Double Room - High Floor/Hearing Accessible

    2 double beds 2 adults

  • Hudson King Room - High Floor/Hearing Accessible

    1 extra-large double bed 2 adults

  • Superior King Room with Adapted Tub - Mobility Accessible

    1 extra-large double bed 2 adults

  • Manhattan King Room with Tub - High Floor/Mobility Accessible

    1 extra-large double bed 2 adults

  • Manhattan King Club Room with Tub - Club Level/Mobility Accessible

    1 extra-large double bed 2 adults

  • NoMad One-Bedroom King Suite with Sofa Bed and Tub - Mobility/Hearing Accessible

    2 adults

  • Empire State Club Double Room with Roll-In Shower - Club Level/Mobility/Hearing Accessible

    2 double beds 2 adults

  • Liberty One-Bedroom King Suite with Sofa Bed and Roll-In Shower - High Floor/Mobility/Hearing Accessible

    2 adults

  • Manhattan King Room with Roll-In Shower - High Floor - Mobility Accessible

    1 extra-large double bed 2 adults

— What you'll find

Amenities

General

  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Parking

  • Valet parking
  • Parking garage
  • Accessible parking

Outdoors

  • Outdoor furniture
  • Garden

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Massage
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Activities

  • Aerobics
  • Live sport events (broadcast)
  • Live music/performance
  • Themed dinner nights
  • Bike tours
  • Walking tours
  • Movie nights
  • Stand-up comedy
  • Kids' club
  • Squash
  • Bowling
  • Cycling
  • Tennis court

Food & Drink

  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • German
  • English
  • Spanish
  • French

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities

Great for your stay

  • Parking
  • 4 restaurants
  • Spa and wellness centre
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Room service
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking

Entertainment and family services

  • Babysitting/child services

— Before you go

House rules at The Ritz-Carlton New York, NoMad

Pets

  • Pets are allowed. Charges may be applicable.

Check-in

  • From 16:00 to 23:30
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

The Ritz-Carlton New York, NoMad location

25 West 28th Street, NoMad, New York, NY 10001, United States

— A quieter way to book

Send us a message

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