Thompson Madrid, by Hyatt

Plaza del Carmen S/N, Centro, 28013 Madrid, Spain

Rating:

⭐⭐⭐⭐⭐

Guest reviews: 9

HOTEL OVERVIEW

Nestled in the heart of Madrid’s historic center, the Thompson Madrid, by Hyatt, is a captivating blend of modern sophistication and timeless elegance. Situated in the picturesque Plaza del Carmen, this five-star hotel offers an unparalleled experience, where guests are immersed in the vibrant culture and rich heritage of Spain’s capital city.

As you step through the hotel’s grand entrance, you are immediately struck by the impeccable attention to detail and the seamless integration of contemporary design elements with the building’s original architectural features. The lobby exudes a sense of warmth and welcome, inviting you to sink into the plush seating and take in the stunning interplay of light and shadow that dances across the polished marble floors.

The hotel’s 175 guest rooms and suites are true sanctuaries of comfort and sophistication. Each space has been meticulously curated to provide the ultimate in modern luxury, with clean lines, natural materials, and a neutral color palette that creates a soothing and relaxing ambiance. Plush bedding, state-of-the-art technology, and thoughtful amenities ensure that every moment spent in your room is truly exceptional.

One of the standout features of the Thompson Madrid is its commitment to culinary excellence. The hotel’s signature restaurant, Alacena, is a true gastronomic delight, where the flavors of Spain are celebrated through innovative, locally-sourced ingredients and masterful preparation. The menu, crafted by a team of renowned chefs, offers a tantalizing array of traditional Spanish dishes with a contemporary twist, complemented by an extensive selection of fine wines and expertly crafted cocktails.

For those seeking a moment of respite, the hotel’s wellness facilities are a true oasis of tranquility. The state-of-the-art fitness center, equipped with the latest exercise equipment, allows guests to maintain their fitness routine during their stay. The indoor swimming pool, surrounded by elegant tiles and natural lighting, provides a serene space for relaxation and rejuvenation, while the luxurious spa offers a range of indulgent treatments, from soothing massages to revitalizing facials, all designed to soothe the senses and restore a sense of well-being.

Beyond the hotel’s walls, guests are perfectly positioned to explore the rich tapestry of Madrid’s cultural and historical attractions. The hotel’s central location places you just steps away from iconic landmarks such as the Puerta del Sol, the Royal Palace, and the Prado Museum, allowing you to immerse yourself in the city’s vibrant energy and captivating heritage.

Whether you are visiting Madrid for business or leisure, the Thompson Madrid, by Hyatt, offers an unparalleled experience that seamlessly blends modern sophistication with the timeless allure of this dynamic city. With its exceptional service, world-class amenities, and deep respect for the local culture, this hotel is a true gem in the heart of Spain’s capital, providing guests with an unforgettable stay that will leave a lasting impression.

HOTEL HIGHLIGHTS

Thompson Madrid, by HyattThompson Madrid, by Hyatt

Reviews

Staff: 9.5

Comfort: 9.5

Location: 9.3

Free WiFi: 8.6

Facilities: 9.2

Cleanliness: 9.4

Value for money: 8.4

Luk from Canada
9/10
I had simple coffee and croissants / pain au chocolates for breakfast…delicious! However, breakfast options were plentiful at the Omar restaurant (attached to the hotel). I enjoyed the rooftop patio and pool. It was a great respite after a long day in the heat. Nice bar snacks and drinks! The concierge services for assisting in taxis and wake...
Luk from Canada
9/10
I had simple coffee and croissants / pain au chocolates for breakfast…delicious! However, breakfast options were plentiful at the Omar restaurant (attached to the hotel). I enjoyed the rooftop patio and pool. It was a great respite after a long day in the heat. Nice bar snacks and drinks! The concierge services for assisting in taxis and wake up calls and room / cleaning were excellent. Staff were friendly and polite. They helped my colleague as she forgot her glasses in her room. They found the item after her consent and promptly sent it in a taxi to our business meeting. Great service! My bottled water & coffee were replenished when I asked for additional quantities in my room. The bed & pillows were very comfortable and shower had great water pressure and temperature. Location was very central close to Plaza del Sol, Gran Via, Chueca and a 15 min walk from the Palace and 20min walk to Park de Retiro. Lots of shopping and amenities at your doorstep. Maybe a little too much shopping !
Gergo from Hungary
9/10
Very new hotel in the very heart of Madrid with easy walk to every direction. The design is fresh, the facilities are well thought through and as the hotel has its own bakery the breakfast is way above usual standard. The hotel staff was extremely helpful and supportive by offering immediate solution to all our questions.
Adrione from United States
9/10
Very beautiful rooms and close to the city center
Bratislav from Serbia
9/10
Staff
Genevieve from Germany
9/10
Lovely staff at reception and friendly helpful bell hop guys.
Shefali from United States
9/10
Clean, staff was extremely friendly and helpful! Location is incredible; walking distance to everything! The rooms were immaculate; we were traveling with an infant and they had such a beautiful crib set up for us!
David from Croatia
9/10
Everything! Maria on the front desk was exceptional making our stay perfect!
Andriy from Ukraine
9/10
Even with construction works right in front of hotel - its still good
Fahad from Saudi Arabia
9/10
The property was awesome and they gave me an upgrade
Mona from Egypt
9/10
The staff are amazing

ROOMS

  • King Room with City View with 1 extra-large double bed for 2 adults, 1 child
  • Junior Suite with Terrace with 1 extra-large double bed for 2 adults, 1 child
  • Deluxe King Room with 1 extra-large double bed for 2 adults, 1 child
  • Twin Room with City View with 2 single beds for 2 adults, 1 child
  • King Suite with City View with 1 extra-large double bed for 2 adults, 1 child
  • King Room with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Terrace with 1 extra-large double bed for 2 adults, 1 child
  • King Room with Balcony with 1 extra-large double bed for 2 adults, 1 child
  • Two-Bedroom Family Suite with 1 extra-large double bed and 1 extra-large double bed for 4 adults, 3 children
  • Corner Suite with Terrace with 1 extra-large double bed for 2 adults
  • Penthouse with 1 extra-large double bed for 4 adults
  • Thompson Suite with Terrace with 1 extra-large double bed for 2 adults
Thompson Madrid, by HyattThompson Madrid, by Hyatt

FACILITIES

Bedroom:

  • Wardrobe or closet
  • Alarm clock

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Kitchen:

  • Refrigerator

Parking:

  • Parking garage
  • Accessible parking

Bathroom:

  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer

Outdoors:

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Open-air bath
  • Fitness centre

Activities:

  • Bicycle rental
  • Live sport events (broadcast)
  • Live music/performance
  • Walking tours
  • Pub crawls
  • Temporary art galleries
  • Evening entertainment

Living Area:

  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Accessibility:

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Italian

Cleaning services:

  • Daily housekeeping
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • DVD player
  • Radio
  • Telephone
  • TV

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming poolFree!:

  • Seasonal
  • Adult only
  • Pool is on rooftop
  • Infinity pool
  • Pool with view
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Entertainment and family services:

  • Babysitting/child services
Thompson Madrid, by HyattThompson Madrid, by Hyatt

HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Check-in:

  • From 15:00 to 19:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • From 05:30 to 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

Plaza del Carmen S/N, Centro, 28013 Madrid, Spain

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