— New York · United States

voco The Franklin New York, an IHG Hotel

First Impressions Walking up to voco The Franklin New York, an IHG Hotel on East 87th Street, you immediately notice how it feels more like a sophisticated townhouse than your typical Manhattan hotel. This four-star property sits quietly in

8.4 Excellent 10 reviews
164 East 87 Street, Upper East Side, New York, NY 10128, United States
Guest rating 8.4 /10
Room types 10
Check-in · out 15:00 · 12:00
Connectivity Free Wi-Fi

— The hotel

voco The Franklin New York, an IHG Hotel

First Impressions

Walking up to voco The Franklin New York, an IHG Hotel on East 87th Street, you immediately notice how it feels more like a sophisticated townhouse than your typical Manhattan hotel. This four-star property sits quietly in the Upper East Side, and honestly, that’s exactly what makes it special — you’re right in the heart of New York but away from the tourist chaos. The entrance has this understated elegance that whispers rather than shouts, which I actually prefer when I’m traveling with my dog and don’t want to deal with overly formal lobbies.

Location & Neighborhood

The Upper East Side location is genuinely fantastic, especially if you’re traveling with pets. Central Park is literally a few blocks away — I mean, you can walk there in under five minutes, which is perfect for morning dog walks or evening strolls. The neighborhood has that residential feel with tree-lined streets, and there’s something refreshing about staying somewhere that locals actually live. You know what’s great? The area has plenty of pet-friendly cafes and shops, plus the sidewalks are wide enough that you’re not constantly navigating crowds with a leash in hand.

The Room Experience

The room I stayed in had this boutique hotel charm — not huge by any means, but thoughtfully designed with enough space for pet supplies without feeling cramped. The windows actually open (rare in NYC hotels), and the soundproofing is surprisingly good considering you’re in Manhattan. What impressed me most was the attention to cleanliness and the quality of the bedding — after a long day exploring the city with my travel companion, both human and four-legged, comfort really matters. The staff mentioned they’re quite accommodating with pet-friendly rooms, though you’ll want to confirm policies when booking.

Dining & Amenities

The restaurant serves kosher breakfast, which is actually pretty unique for this area and something I hadn’t expected. While pets aren’t allowed in the dining areas (standard policy), the staff was helpful about recommending nearby pet-friendly spots for meals. The hotel doesn’t have a full spa, but honestly, the service quality makes up for it — everyone from the front desk to housekeeping seemed genuinely friendly rather than just professionally polite. There’s no on-site parking, but that’s typical for this neighborhood, and they can direct you to nearby garages.

Why Pet Owners Love It

What really sets this place apart for pet travelers is the combination of location and atmosphere. You’re close enough to Central Park that your dog gets plenty of exercise, but you’re also in a quieter part of the city where evening walks feel peaceful rather than overwhelming. The staff understands that pet owners have different needs — they’re flexible about check-in times if you mention you’re traveling with animals, and they don’t make you feel like you’re causing trouble. Plus, couples consistently rate the location highly (I can see why), so it works whether you’re on a romantic getaway or a family trip with your furry family member.

Pet friendly hotels line waterfront promenades, mountain villages, and city squares with water bowls at every corner.

— What guests say

Guest reviews

Staff 9.6
Comfort 8.8
Location 9.4
Free WiFi 9.2
Facilities 8.3
Cleanliness 9.0
Value for money 7.8

— The rooms

At voco The Franklin New York, an IHG Hotel

  • Premium Queen Room

    1 large double bed 2 adults, 1 child

  • Queen Room - Hearing Accessible/Non-Smoking

    1 large double bed 2 adults, 1 child

  • Premium King Room - Communication Accessible

    1 extra-large double bed 2 adults, 1 child

  • Double Room with Roll In Shower - Mobility Accessible/ Non- Smoking

    1 double bed 2 adults, 1 child

  • Double Room with Mobility Accessible Tub/ Non-smoking

    1 double bed 2 adults, 1 child

  • Standard Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Queen Room

    1 large double bed 2 adults, 1 child

  • Premium King Room

    1 extra-large double bed 2 adults, 1 child

  • Standard Room

    1 double bed 2 adults, 1 child

  • Cosy Double Room

    1 double bed 2 adults, 1 child

— What you'll find

Amenities

View

  • City view

Bedroom

  • Linen
  • Wardrobe or closet

General

  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Laptop safe
  • Lift
  • Non-smoking rooms
  • Iron

Parking

  • Parking garage

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Services

  • Daily housekeeping
  • Luggage storage
  • Wake-up service
  • 24-hour front desk

Living Area

  • Desk

Room Amenities

  • Clothes rack

Languages spoken

  • English
  • Spanish
  • Chinese

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Great for your stay

  • Parking
  • Private bathroom
  • Pets allowed
  • Air conditioning
  • Bath
  • Free WiFi
  • Flat-screen TV
  • Non-smoking rooms
  • Shower
  • Parking garage

— Before you go

House rules at voco The Franklin New York, an IHG Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 3 rooms, different policies and additional supplements may apply.

Check-in

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

voco The Franklin New York, an IHG Hotel location

164 East 87 Street, Upper East Side, New York, NY 10128, United States

— A quieter way to book

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