— New York · United States

voco Times Square South New York, an IHG Hotel

First Impressions Walking into voco Times Square South New York, an IHG Hotel feels like discovering a well-kept secret in one of the city’s busiest neighborhoods. This four-star property sits on West 36th Street in Hell’s

7.9 Very good 10 reviews
343 West 36th Street, Hell's Kitchen, New York, NY 10018, United States
Guest rating 7.9 /10
Room types 12
Check-in · out 16:00 · 11:00
Connectivity Free Wi-Fi

— The hotel

voco Times Square South New York, an IHG Hotel

First Impressions

Walking into voco Times Square South New York, an IHG Hotel feels like discovering a well-kept secret in one of the city’s busiest neighborhoods. This four-star property sits on West 36th Street in Hell’s Kitchen, and honestly, the location couldn’t be better — you’re close enough to Times Square to feel the energy but far enough away to actually get some sleep. The lobby has this modern, sophisticated vibe that immediately tells you this isn’t your typical tourist trap hotel.

Location & Neighborhood

Hell’s Kitchen has completely transformed over the years, and this hotel sits right in the sweet spot of it all. You know what I love about this area? You can walk to Times Square in about ten minutes, but you’re also surrounded by some of New York’s best local restaurants and bars that most tourists never find. The Theater District is practically at your doorstep, and getting around the city is incredibly easy from here. I mean, couples consistently rate this location a 9.1 out of 10, and after spending time in the neighborhood, I totally get why.

The Room Experience

The rooms here strike that perfect balance between comfort and style — they’re not trying too hard to be trendy, but they definitely feel fresh and well-designed. Each room has floor-to-ceiling windows that actually open (which is rarer than you’d think in Manhattan), and the beds are genuinely comfortable after long days of walking around the city. The bathrooms are modern and spacious enough that you’re not bumping into everything, plus the water pressure is solid — something you really appreciate after a day of sightseeing.

Dining & Amenities

The American breakfast here is actually worth getting up for, which says something when you’re in a city with incredible bagel shops on every corner. They’ve got a restaurant on-site that serves solid food, though honestly, with Hell’s Kitchen’s dining scene right outside your door, you’ll probably want to explore. One thing that really sets this place apart is the private parking — if you’re crazy enough to drive in Manhattan, having a guaranteed spot is basically priceless.

Why Guests Love It

What really makes this hotel work is how it manages to feel like a calm retreat while keeping you connected to everything that makes New York exciting. The staff genuinely seems to care about making your stay smooth, and the whole place has this energy that’s professional but not stuffy. For pet owners, this is one of those rare finds where your furry friend is actually welcomed, not just tolerated — they understand that for many travelers, leaving pets behind isn’t an option. The combination of the unbeatable location, solid amenities, and that perfect Hell’s Kitchen address makes this place feel like you’re staying where locals would actually choose to live.

— What guests say

Guest reviews

Staff 8.3
Comfort 8.3
Location 8.8
Free WiFi 8.3
Facilities 7.9
Cleanliness 8.3
Value for money 7.6

— The rooms

At voco Times Square South New York, an IHG Hotel

  • Standard King Room

    1 extra-large double bed 2 adults, 1 child

  • Standard Double Room with Two Double Beds

    2 double beds 4 adults, 3 children

  • Standard Double Room

    1 double bed 2 adults, 1 child

  • Standard Room

    1 large double bed 2 adults, 1 child

  • Premium Room

    1 large double bed 2 adults, 1 child

  • Premium King Room with City View

    1 extra-large double bed 2 adults, 1 child

  • Premium Double Room with Two Double Beds and City View

    2 double beds 4 adults, 3 children

  • Premium Full Room with City View

    1 double bed 2 adults, 1 child

  • Standard Double Room with Transfer Shower - Mobility Accessible

    2 double beds 4 adults, 3 children

  • Standard Room with Full Bed and Tub - Mobility Accessible

    1 double bed 2 adults, 1 child

  • Room with Full Bed and Roll-In Shower - Mobility/Communications Accessible

    1 double bed 2 adults, 1 child

  • Standard Room with Full Bed - Communications Accessible

    1 double bed 2 adults, 1 child

— What you'll find

Amenities

Bedroom

  • Wardrobe or closet
  • Dressing room

General

  • Minimarket on site
  • Shared lounge/T V area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Bathroom

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Shower

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Wellness

  • Fitness
  • Fitness centre

Food & Drink

  • Wine/champagne
  • Bar
  • Restaurant

Room Amenities

  • Clothes rack

Languages spoken

  • English
  • Spanish

Cleaning services

  • Dry cleaning

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Great for your stay

  • Parking
  • Restaurant
  • Private bathroom
  • Pets allowed
  • Air conditioning
  • Free WiFi
  • Fitness centre
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

— Before you go

House rules at voco Times Square South New York, an IHG Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Groups

  • When booking more than 9 rooms, different policies and additional supplements may apply.

Check-in

  • From 16:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • Until 11:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

voco Times Square South New York, an IHG Hotel location

343 West 36th Street, Hell's Kitchen, New York, NY 10018, United States

— A quieter way to book

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