Swissotel Chicago

323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States

Rating:

⭐⭐⭐⭐

Guest reviews: 8.5

HOTEL OVERVIEW

A Luxurious Oasis in the Heart of the Windy City

Nestled in the heart of the vibrant Chicago Loop, Swissotel Chicago stands as a beacon of elegance and sophistication, offering a truly exceptional hotel experience. With a prime location at 323 East Wacker Drive, this stunning property boasts a prestigious address that puts guests within easy reach of the city’s most iconic landmarks, world-class dining, and thriving business district.

As you step through the grand entrance, you’re immediately enveloped in an atmosphere of refined luxury and impeccable service. The hotel’s striking architectural design, a harmonious blend of contemporary and Swiss-inspired elements, sets the tone for an unforgettable stay. The lobby’s soaring ceilings, sleek marble floors, and striking artwork create a sense of grandeur that is both inviting and captivating.

The Swissotel Chicago’s guest rooms and suites are meticulously designed to provide the ultimate in comfort and relaxation. Spanning across 37 floors, each accommodation offers breathtaking views of the city skyline, the Chicago River, or Lake Michigan, ensuring that guests are constantly surrounded by the vibrant energy of the Windy City.

The rooms themselves are a masterclass in elegance and functionality, featuring plush bedding, high-end amenities, and a sophisticated color palette that exudes a sense of tranquility. Thoughtful touches, such as the ergonomic workstations and state-of-the-art entertainment systems, cater to the needs of both leisure and business travelers, making the Swissotel Chicago the perfect home away from home.

One of the hotel’s crown jewels is its renowned Spa & Fitness Center, a haven of rejuvenation and wellness. Guests can indulge in a wide range of treatments, from soothing massages and revitalizing facials to luxurious body therapies, all delivered by a team of highly skilled professionals. The state-of-the-art fitness center, complete with the latest exercise equipment and serene views, offers the ultimate setting for both cardiovascular and strength training routines.

Dining at the Swissotel Chicago is an experience in itself, with the hotel’s exceptional culinary offerings catering to the most discerning palates. The award-winning restaurants, helmed by renowned chefs, showcase a delectable fusion of Swiss-inspired and contemporary American cuisine, using only the freshest local ingredients. Whether you’re savoring a sumptuous breakfast, an elegant lunch, or an exquisite dinner, each meal is a celebration of the senses.

For those seeking to host events or meetings, the Swissotel Chicago boasts an impressive array of versatile event spaces and state-of-the-art facilities. From grand ballrooms to intimate meeting rooms, the hotel’s dedicated event team ensures that every occasion, from lavish weddings to corporate conferences, is executed with the utmost attention to detail and seamless precision.

Beyond the hotel’s luxurious amenities and impeccable service, the Swissotel Chicago’s prime location in the heart of the Loop offers unparalleled access to the city’s most iconic attractions. Guests can stroll along the picturesque Riverwalk, explore the renowned Art Institute of Chicago, or immerse themselves in the vibrant cultural scene of the city. Whether you’re visiting for business or leisure, the Swissotel Chicago provides the perfect base to discover the very best that Chicago has to offer.

With a Scored 8.5 rating and 4 stars, the Swissotel Chicago has earned a well-deserved reputation as one of the city’s premier luxury hotels. Its commitment to exceptional service, world-class amenities, and a truly memorable guest experience has solidified its status as a true gem in the heart of the Windy City. Whether you’re seeking a romantic getaway, a family vacation, or a sophisticated business trip, the Swissotel Chicago is the perfect destination to indulge in the ultimate urban oasis.

HOTEL HIGHLIGHTS

Swissotel ChicagoSwissotel Chicago

Reviews

Staff: 8.7

Comfort: 9.1

Location: 9.3

Facilities: 8.7

Cleanliness: 9.0

Value for money: 8.0

Alex from Panama
8.5/10
Staff was very kind. I have to checkout late and they gave me a hand
Edgar from United States
7/10
The location and style.
Betrice from United States
8/10
It was very clean and the staff was very professional and friendly.
Arrieta from United States
9/10
View toward the river
Kandace from United States
7/10
The location was nice. Staff was also very nice.
Morgan from United States
9/10
Bathroom amenities are the best.
Elba from United States
9/10
Great location and room with a river view was great and super spacious. Photo added from room view
Emily from United States
9/10
Views are incredible
Eve from United Kingdom
8/10
The staff were amazing, everyone was helpful and smiling; they couldn’t do enough for you! The facilities in the room were good too just wish you would shout more about the things you do to be more sustainable- like the fact you get discount for reusing towels etc. such a great incentive but we only saw the sign on our last day completely by...
Eve from United Kingdom
8/10
The staff were amazing, everyone was helpful and smiling; they couldn’t do enough for you! The facilities in the room were good too just wish you would shout more about the things you do to be more sustainable- like the fact you get discount for reusing towels etc. such a great incentive but we only saw the sign on our last day completely by accident. The reception area is very contemporary and the bar area is lovely!
Emily from United States
8/10
The location is right in the heart of downtown with easy access to the riverwalk.

ROOMS

  • Classic Lakeview 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Premier Corner 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic Riverview 1 King with 1 extra-large double bed and 2 double beds for 2 adults, 1 child
  • Premier View Corner 1 King with 1 extra-large double bed for 2 adults, 1 child
  • Classic Lakeview 2 Double with 2 double beds for 4 adults, 3 children
  • Classic 2 Double with 2 double beds for 4 adults, 3 children
  • Classic Riverview 2 Double with 2 double beds for 4 adults, 3 children
  • Executive Suite 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Lifestyle Suite View 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Lifestyle Suite 1 King with 1 extra-large double bed and 1 sofa bed for 4 adults, 3 children
  • Pinnacle 1 King - Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle 2 Double - Higher Floor with 2 double beds for 4 adults, 3 children
  • Pinnacle Riverview 1 King - Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Lakeview 1 King - Higher Floor with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Riverview 2 Double - Higher Floor with 2 double beds for 4 adults, 3 children
  • Classic Double Room with Two Double Beds - Bath Tub/Disability Access with 1 double bed for 2 adults, 1 child
  • Classic King Room - Bath Tub/Disability Access with 1 extra-large double bed for 2 adults, 1 child
  • Pinnacle Double Room with Two Double Beds and Lakeview - Higher Floor with 2 double beds for 4 adults
  • Classic Double Room with Two Double Beds and Bath Tub - Disability Access with for 2 adults
  • Classic Double Room with Two Double Beds and Roll-In Shower - Disability Access with for 2 adults
  • Double Room with Two Double Beds and Bath Tub - Disability Access/River View with for 2 adults
  • Double Room with Two Double Beds and Roll-In Shower - Disability Access/River View with 2 double beds for 4 adults
  • Double Room with Two Double Beds and Bath Tub - Disability Access/Lake View with for 2 adults
  • Classic King Room with Bath Tub - Disability Access with 1 extra-large double bed for 2 adults
  • King Room with Bath Tub - Disability Access/River View with for 3 adults
  • King Room with Roll-In Shower - Disability Access/River View with for 3 adults
  • King Room River View - Disability Access/Bath Tub with 1 extra-large double bed for 2 adults
  • Classic King Room with Roll-In Shower - Disability Access with 1 extra-large double bed for 2 adults
Swissotel ChicagoSwissotel Chicago

FACILITIES

General:

  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Parking:

  • Valet parking
  • Parking garage

Wellness:

  • Fitness classes
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
  • Fitness centre

Activities:

  • Bicycle rental

Food & Drink:

  • Breakfast in the room
  • Bar
  • Restaurant

Accessibility:

  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken:

  • German
  • English
  • Spanish
  • French
  • Chinese

Cleaning services:

  • Laundry

Safety & security:

  • Safety deposit box

Reception services:

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Entertainment and family services:

  • Babysitting/child services
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HOUSE RULES

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 7 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

HOTEL ADDRESS

323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States

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