— Dallas · United States
The Lumen
First Impressions Walking into The Lumen on Hillcrest Avenue, you immediately get that “this place gets it” feeling. It’s one of those four-star hotels that doesn’t try too hard to impress you with flashy lobbies,
— The hotel
The Lumen
First Impressions
Walking into The Lumen on Hillcrest Avenue, you immediately get that “this place gets it” feeling. It’s one of those four-star hotels that doesn’t try too hard to impress you with flashy lobbies, but somehow everything just feels right. The staff actually remembers your name after the first day, and honestly, that private parking situation is a godsend in Dallas — you know how brutal parking can be in this city. The attention to detail extends throughout the property, creating an atmosphere where guests feel genuinely valued rather than just processed through a system.
The Neighborhood Advantage
Here’s what I love about this spot — you’re right in the heart of one of Dallas’s most walkable areas, which is saying something for a city built around cars. The hotel sits perfectly positioned where you can actually stroll to some decent restaurant and cafes without breaking a sweat. Couples seem to really dig this location because there’s something romantic about being able to walk hand-in-hand to dinner instead of dealing with rideshares or hunting for parking spots all evening. The surrounding neighborhood offers boutique shops, galleries, and entertainment venues within easy walking distance, making it ideal for those who prefer exploring on foot.
Pet-Friendly Reality Check
Now, if you’re traveling with your furry friend, The Lumen actually makes it work without all the usual hassles. They don’t just tolerate pets — they seem to genuinely welcome them, which makes a huge difference when you’re trying to settle in. The nearby area has some green spaces where you can walk your dog, and the staff won’t give you those judgmental looks when you’re coming and going with pet supplies. This pet-friendly approach extends to thoughtful amenities like water bowls and designated relief areas, showing the hotel truly understands traveling with companions.
The Room Experience
The room themselves are pretty solid without being over-the-top fancy. You get what you need — a comfortable bed, decent workspace if you’re mixing business with pleasure, and a layout that actually makes sense. The space feels thoughtfully designed rather than just thrown together, with functional furniture and smart storage solutions. The windows are generous, so you get good natural light during the day, which honestly makes such a difference in how a place feels. Each room includes modern amenities and climate control that actually works reliably.
Why Guests Love It
What really sets this place apart is that balance between being professional and being genuinely welcoming — especially if you’ve got pets in tow. Recent guests keep raving about the location, and after spending time here, I totally get it. You’re close enough to everything that matters in Dallas, but you’re not dealing with the chaos of being right downtown. The combination of that private parking, pet-friendly policies, and staff who actually seem to care about your experience makes it one of those places you’d book again without hesitation. The hotel successfully bridges the gap between comfort and convenience, offering travelers a refreshing alternative to impersonal chain properties.
— What guests say
Guest reviews
Remko
Very nice design, lot of windows great pool area
Hannah
Very conveniently located, and I got a great night of sleep! Luxurious feel without the hefty price tag.
Stewart
Seemed like they skimped on things in the room. Odd hours for the restaurant.
Mary
The location because of its proximity to SMU.
Daniela
Location great and very clean
Michael
We travelled to Dallas for the First Responder bowl at Gerald Ford Stadium on the SMU campus. The hotel was in an ideal walking distance to the stadium and close to several bars and restaurants. The staff was extremely friendly and engaged and provided a lot of information about the area to ensure we knew about our off property dining options. ...
Ernest
Convenient location, pleasant and comfortable small room
Sharron
great location near SMU campus
Ellen
good location, clean, nicely appointed, comfortable room
Scene
i liked the rooms
— The rooms
At The Lumen
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Premier King Room
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Premier King Room with Pool View
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Studio with Terrace
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Premier King Room - Disability Access
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Premier Suite
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Luxury Suite
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Grand Suite
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Deluxe King Room
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Premier Room with Two Queen Beds
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Premier Queen Room with Two Queen Beds - Disability Access with Roll-In Shower
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Luxury Suite - Disability Access
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Quadruple Room
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Double Room
— What you'll find
Amenities
Bedroom
- Alarm clock
General
- Pet bowls
- Shared lounge/T V area
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Lift
- Family rooms
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
Parking
- Valet parking
- Electric vehicle charging station
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Wellness
- Sun loungers or beach chairs
- Fitness centre
Activities
- Bicycle rental
- Happy hour
Food & Drink
- Coffee house on site
- Wine/champagne
- Kid meals
- Special diet menus (on request)
- Bar
- Restaurant
Languages spoken
- English
- Spanish
Cleaning services
- Dry cleaning
- Laundry
Safety & security
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safety deposit box
Media & Technology
- Flat-screen TV
- Telephone
- TV
Reception services
- Luggage storage
- 24-hour front desk
Business facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilities
Outdoor swimming pool Free!
- Opening times
- Open all year
- Heated pool
- Sun loungers or beach chairs
— Before you go
House rules at The Lumen
Pets
- Pets are allowed on request. Charges may be applicable.
Groups
- When booking more than 9 rooms, different policies and additional supplements may apply.
Check-in
- From 16:00
- Guests are required to show a photo identification and credit card upon check-in
Check-out
- Until 11:00
Cancellation/prepayment
- Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
— Where it is