— New York · United States

The Wallace Hotel

First Impressions Walking up to The Wallace Hotel on West 76th Street, you immediately get that “oh, this is different” feeling. It’s tucked into a gorgeous Upper West Side block where the brownstones have character and

9.3 Exceptional 10 reviews
242 West 76th Street, Upper West Side, New York, NY 10023, United States
Guest rating 9.3 /10
Room types 14
Check-in · out 15:00 · 01:00
Connectivity Free Wi-Fi

— The hotel

The Wallace Hotel

First Impressions

Walking up to The Wallace Hotel on West 76th Street, you immediately get that “oh, this is different” feeling. It’s tucked into a gorgeous Upper West Side block where the brownstones have character and the tree-lined street actually feels peaceful — which, honestly, is saying something in New York. This five-star boutique property has this understated luxury thing going on that I really appreciate. You know what I mean? It’s elegant without being stuffy, and the staff greets your four-legged family members like they’re VIP guests too.

The Neighborhood Advantage

The location is honestly perfect if you’re traveling with pets. Central Park is literally three blocks away, which means morning dog walks are a dream — you can hit the park before the crowds arrive and your pup can stretch their legs properly. The Upper West Side has this residential vibe that’s way more relaxed than Midtown, but you’re still close enough to everything that matters. I mean, you can walk to Lincoln Center in about ten minutes, and there are actually decent pet-friendly cafes scattered around the neighborhood. Plus, having private parking available is huge in this city — most places charge you an arm and a leg or don’t offer it at all.

Luxury Accommodations

The room I stayed in was beautifully appointed with those high-end touches that make you feel pampered without being over the top. Rich fabrics, marble accents, and this gorgeous city view that changes throughout the day. What really impressed me was how thoughtfully they handle pet guests — they provide luxury pet beds, food bowls, and even treats at turndown service. The housekeeping team is incredibly accommodating about pet hair and any special cleaning needs, which takes a lot of stress off your shoulders when you’re traveling with animals.

Dining and Amenities

The on-site restaurant serves this elevated American cuisine that’s actually worth staying in for — I wasn’t expecting much, but the chef really knows what they’re doing. They’re also surprisingly flexible about accommodating pets in certain dining areas, especially during off-peak hours. The concierge team has this incredible local knowledge too; they pointed me toward the best pet supply store nearby and even recommended a great veterinarian just in case. Little details like that show they really understand what pet owners need when they’re away from home.

Why Guests Love It

Look, there are plenty of luxury hotels in Manhattan, but finding one that genuinely welcomes pets while maintaining that high-end experience? That’s rare. The Wallace gets it right because they don’t just tolerate your pets — they celebrate them. The staff remembers your dog’s name, the location makes daily life with pets actually manageable, and the whole experience feels seamless rather than stressful. Couples especially seem to love this place (and I can see why), but honestly, anyone looking for that perfect blend of sophistication and pet-friendly hospitality will find exactly what they’re looking for here.

— What guests say

Guest reviews

Staff 9.5
Comfort 9.7
Location 9.4
Free WiFi 9.2
Facilities 9.2
Cleanliness 9.7
Value for money 8.7

— The rooms

At The Wallace Hotel

  • Superior Queen

    1 large double bed 2 adults, 1 child

  • Superior King Room

    1 extra-large double bed 2 adults, 1 child

  • Deluxe King Room

    1 extra-large double bed 2 adults, 1 child

  • Superior Queen Room with Two Queen Beds

    2 large double beds 4 adults, 3 children

  • Junior King Suite

    1 extra-large double bed 2 adults, 1 child

  • Junior Queen Suite

    1 large double bed 2 adults, 1 child

  • One-Bedroom King Suite

    1 extra-large double bed 2 adults, 1 child

  • One Bedroom Queen Suite

    1 large double bed 2 adults, 1 child

  • One Bedroom Double Queen Suite

    2 large double beds 4 adults, 3 children

  • Deluxe Queen One Bedroom Suite

    1 large double bed 2 adults, 1 child

  • Executive Suite

    1 extra-large double bed 2 adults, 1 child

  • Hudson Penthouse One Bedroom Suite

    1 extra-large double bed 2 adults, 1 child

  • Superior King Accessible

    1 extra-large double bed 2 adults, 1 child

  • Superior Double Queen Accessible

    2 large double beds 4 adults, 3 children

— What you'll find

Amenities

Bedroom

  • Alarm clock

General

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Parking

  • Valet parking
  • Parking garage

Wellness

  • Fitness
  • Fitness centre

Food & Drink

  • Bar

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Languages spoken

  • English
  • Spanish

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Media & Technology

  • Flat-screen TV

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Meeting/banquet facilities

Great for your stay

  • Parking
  • Pets allowed
  • Free WiFi
  • Fitness centre
  • Flat-screen TV
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Valet parking
  • Private parking

— Before you go

House rules at The Wallace Hotel

Pets

  • Pets are allowed. Charges may be applicable.

Check-in

  • From 15:00 to 00:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out

  • From 01:00 to 12:00

Cancellation/prepayment

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

— Where it is

The Wallace Hotel location

242 West 76th Street, Upper West Side, New York, NY 10023, United States

— A quieter way to book

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